Company : iBhejo
Head Quarters : Mumbai
Industry : Online Shopping
Service/Product : Apple, Sony, Puma, Blackberry, Bose, Epson, HP, Google, Samsung, Armani,etc
Website : www.ibhejo.com
Customer Support Number :
Call us : (+91) 022-6132 6132
Time :
** at your Service 9am – 7pm)
** Talk to an customer associate now
Related : Headphone Zone Mumbai Customer Service Number : www.customercare.gen.in/4654.html
E-mail Us : support AT ibhejo.com
Contact Us :
708, Sagar Tech Plaza – B,
7th floor, Andheri-Kurla Rd,
Sakinaka, Mumbai – 400 072.
Returns and Refunds :
** We want you to be happy with our service and the products we provide, without having doubts about authenticity or quality of the products you purchase.
** Please read our refund policy and procedures carefully.
** Due to all of our products being 100% genuine imports from the USA, we have very specific guidelines for refunds, while at the same time providing you with the best service possible.
iBhejo Standard 60-Day Refund Policy :
** You must first Contact Us to get a RMA number to include in your return shipment.
** You can return any merchandise in brand new and unused condition so that we receive the return within 60 days of the date we originally shipped your order.
** You must return all retail packaging and accessories (if any) that were shipped to you, and you must ensure it arrives back to us in the condition you received it – so please be careful with the retail packaging that arrived to you in new condition.
** You’re responsible for the cost of shipping the item to iBhejo.com. If items are returned in opened, used, or damaged boxes or outside a 60-day return window, they may be refused.
** You are responsible for the entire cost of the return shipment. iBhejo.com will provide return shipping only in the event we have sent you faulty, wrong, or damaged product.
** Again, please keep track of all original packaging, paperwork, documentation, parts and accessories.
** They must be included with returned merchandise.
** Your refund will NOT be processed if the product is not in completely new condition.
** If you originally paid a shipping fee at the time of your order, that shipping cost will not be refunded to you.
** If your original order included free shipping and/or additional charge for expedited shipping, your refund will be minus our actual cost of shipping the item to you taken as a 15% fee.
** If you received a wrong item, or the item is damaged or missing parts, please contact us to resolve it quickly.
** If you decide you do not want to resolve any missing parts or defects/damage and the item is in new condition, the item can be returned to us at our cost for a full refund, however you must file for an RMA with the full details of the issue.
FAQs :
Payment Information & Refunds :
1. What payment options does IBhejo support?
Currently, iBhejo supports Visa, MasterCard, and Amex, EFT, and various bank cards. Cash on delivery is offered on limited products and is not offered on products marked as “Imported”.
2. Why won’t you take Cash on Delivery?
Since most of our products are Imported, they are procured directly from suppliers abroad, and we pay the international shipping customs duty, taxes etc. on your behalf. For this we need to secure the payments upfront.
3. When am I billed?
Your credit card will be billed by IBhejo as soon as the payment details are shared by you.
4. What will my credit card statement say?
Your credit card will be billed by IBhejo and your credit card statement will read “ibhejo.com”.
Delivery & Order Status :
5. How long will it take for me to receive my order?
Orders are processed immediately and most orders are received in 7-15 business days. Occasionally products are discontinued or backordered and we will notify you immediately of this before your credit card is charged.
6. How will I know how much my order will cost?
The price you see in the listing is the price you pay, no strings attached!!