Company : Out Thinking Electronics Private Limited
Head Quarters : Bangalore
Industry : Online Baby Shopping
Service/Product : Baby care Products, Toys, Clothes,etc
Website : www.totaltoys.com
Customer Contact Number :
For Franchisee Enquiry :
Email : contact AT totaltoys.com and support AT totaltoys.com
Related : Greenkins Ventures Delhi Customer Help Line Number : www.customercare.gen.in/4727.html
Contact Address :
Out Thinking Electronics Private Limited
#415, 3Rd Floor, Near Dominoz Pizza 5Th Main Road,
Ombr Layout Kasturinagar,
Bangalore- 560043
Landline: 080-3301-3002
Payment Options :
** Visa/Mastercard/Diners/Amex credit Cards
** All Debit Cards including Maestro
** Net banking options
** Payu
** Cash On Delivery
** Email Invoicing
Returns and Refunds Policy :
** Returns or replacement request should be placed within 7 days from the date of delivery.
** As we receive your request, our concerned team will contact you to validate the compliant.
** The validation process may require submitting of product photos.
** Once the validation process is completed then further action will be taken.
** Once the product reaches to us/seller, the replacement will be proceed in 1-2 working days after physical inspection of the goods and shipment will be done simultaneously.
** If you’ve received an item in a ‘Damaged’, ‘Defective’ or ‘Not as Described’ state, all replacements/pickups will be done free of cost.
** If the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call us on 080-3301-3002 or mail us at contact AT totaltoys.com , mentioning your order reference number.
** We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
** In the rare circumstances where a pickup cannot be done, you can ship the product through any courier.
** You will be reimbursed the shipping charges against the original receipt.
** Replacement is subjected to availability of stock.
** In case a replacement is not available, the amount will be refunded to your account from which the purchase was made. (Amount includes shipping and gift wrapping charges)
Return Request is not Accepted If :
** Product is damaged because of use
** Return request is made outside the specified time period
** Missing of tags, labels, original packing, and invoice.
** Misused or Mishandle of the product from customer end.
Note :
** Refunds for cash on delivery will be made via online transfer of funds to the customers bank account.
** If the customer chooses to cancel the order before the product is shipped, he will be entitled to a 100% refund.
Do I have to return the free gift when I return a product?
Yes. The free gift is included as part of the item order and needs to be returned along with the originally delivered product Please contact us on contact AT totaltoys.com or call us at 080-3301-3002 for any doubts and concerns
FAQs :
Why to shop from TotalToys?
1. The only professional company in India to serve completely into Toys market
2. You will find many variety of toys in one place.
3. We offer best price and best customer support.
What is the Shipping Charges?
Shipping charge is 50 Rs for all Orders
How do I get my Refund Amount?
Refunds for cash on delivery will be made via online transfer of funds to the customers bank account.
Do you offer Cash On Delivery (COD)?
Yes. Currently we offer Cash on Delivery service for some pin codes.
How can I contact you?
You can reach us with below address or Contact Our Customer care : 080-3301-3002