Company : JACPL
Head Quarters : Ludhiana
Industry : Online Shopping
Service/Product : Apperal, Accessories, etc
Website : www.madameonline.com
Customer Helpline Number :
Phone: 0161-7110800
Toll Free number : 1800 120 4888 (toll free number)
Time : (Monday – Saturday 9AM – 6PM)
Related : Sobhagia Sales Ludhiana Customer Service Number : www.customercare.gen.in/4609.html
Write to us :
Email: care AT madameonline.com
Contact Address :
JACPL
B-24/4719, Sunder Nagar
Ludhiana 141 007 India
Payment & Shipping Policy :
** Usually, the delivery happen within 7 business days.
** Orders placed Monday-Friday before 1 PM IST shall begin processing that day.
** Orders placed after 1 PM IST shall begin processing the next business day.
** Orders placed on Saturday after 1 PM IST shall begin processing on the following Monday.
** If the merchandise selected is not currently available or if additional identification is required for credit verification & COD order confirmation, customer care executive shall contact customer.
Cancellation/Return Policy :
** The Cancellation needs to be done with in the 24 hours of order confirmation. After 24 hours no cancellation query shall entertained.
** When the payment is made in cash then the refund shall be processed by mode of NEFT/cheque.Madameonline.com will make refund NEFT/Cheque only in the registered name of the customer.
** When the payment is made using a credit/debit card (or any form of online payment) then the amount is credited back to the same account from which the payment is made.
** When a refund is to be made due to sizing issues from customer’s end (for apparel and footwear) then the amount will be refunded in the form of Credit Voucher.
** We will keep you updated on the status of your return at each step. When we validate your return, we send you a return authorization mail.
** At the closure of your refund, we shall send you a closure mail.
** In rare cases of Damaged/Defective/Incorrect product received, you need to inform us within 48 hours of Delivery.
** Online refunds will be done in 4 to 5 Business days.
** COD refunds will be done in 12 to 14 business days.