www.customercare.gen.in

Company : DamrooBox
Head Quarters : Mohali
Industry : Online Sports Shop
Service/Product : Fitness, Swimming, Running,Cricket , Badminton , Tennis , Football , Basketball , Table Tennis Accessories,etc

Website : damroobox [dot] com

Customer Care Number :

Call Us : +91 86996 58139 & +91 0172-5058421
Whatsapp : +91 86996 58139

Related : Live Your Sport Retail Bangalore Customer Care Number : www.customercare.gen.in/4499.html

Email Us :
** info AT damroobox.com
** support AT damroobox.com

Shipping Policy :
Shipping And Delivery :
** Damroobox.com offers free shipping for all orders within India with a purchase value of over Rs.1000.
** We are partnered with only the top logistics services so that you can begin to enjoy all Damroobox products as quickly as possible.

Shipping Time :
** All orders are processed for dispatch within 2-4 working days.
** Some products such as heavy equipment, customized articles, etc. may possibly take longer.
** It is our constant endeavor to process all your orders as soon as they are placed, however if due to some unexpected condition it takes longer, we will inform and update you regarding your shipment.

Note : All prizes/gifts/rewards will be shipped 45-60 days post announcement of winner/s name.

Track Your Shipment :
** You can always check the status of your order with the tracking ID online here.
** Tracking ID is sent to you via Mail and SMS.
** If you need any further assistance or information please feel free to contact us on support AT damroobox.com or call us on +91 86996-58139 or 0172-5058421.

Cancellation and Refund :
** We endeavor to give you a great customer experience each time you shop with us, but in case you are not happy with the services or products provided, you can return your order and we will refund the money through the refund process of approx 15 working days.

We will refund the amount under the below given conditions :
** Technical Issues Double or duplicate order; double payment charged for the same order or in case of excess payment.
** Return of products will be accepted only if the products are returned in a viable condition with the tags intact and in their original packaging, as well as in an unwashed and undamaged condition.
** If you have any discrepancies with the services or products; provided reasons are genuine.

Exclusions :
** No refund will be processed for consumed services.
** Please note that the Cash on Delivery convenience charge and the shipping charge would not be included in the refund value of your order as these are non-refundable charges.
** Damages due to neglect, improper usage or application will not be covered under our Returns Policy.
** Return courier charges will be borne by the customer.

Cancellation Process and time involved :
** In case you received an item in a ‘Damaged’, ‘Defective’ or ‘Not as Described’ state you can email us on info AT damroobox.com with your order details.
** As soon we receive your request we will send you the cancellation request form within 2 working days.
** Form filled by you will be verified by our sales team within 3 working days.
** Overall this process takes around 7-10 working days.

Refund Processing time : (Once order is marked Cancelled for Refund)
Master/Visa Credit and Debit Cards: 7-10 Working Days
Cash On Delivery: 7-10 Working Days