www.customercare.gen.in

Company : Live Your Sport Retail Pvt. Ltd.
Head Quarters : Bangalore
Industry : Online Sports Shop
Service/Product : Fitness, Swimming, Running,Cricket , Badminton , Tennis , Football , Basketball , Table Tennis Accessories,etc

Website : liveyoursport [dot] com

Live Your Sport Customer Care Number

Call Now : 080-6567 6444
Time : 10Am-7Pm

Related : Yogi Sporting Goods Mumbai 24/7 Customer Support Number : www.customercare.gen.in/4496.html

Contact Address

Live Your Sport Retail Pvt. Ltd.
Kannammbille’s #820,
10th A Main Road,
1st Stage, Indira Nagar,
Bangalore-560038

Return Policy

** Here’s our return policy in bullet points, prepared specially by our legal team –
** You can return your purchase for up to 7 days after the date of delivery.
** Products must be in the condition you received them, with original tags and in the original box and/or packaging, otherwise we cannot accept the return.
** Returns/exchange cannot be accepted for the products returned after usage/without tags/labels
** Items that are no longer required should be in the original package unopened

** If the correct product is delivered and the return is initiated on the unsatisfactory grounds, a store credit will be given in the form of a discount coupon code. In this case, the customer will be required to send the item back to our warehouse.

** If the package is damaged, we would need the images of the damaged package and the products to initiate the return and refund

** The products which we do not accept returns in case of correct delivery are Fitness Equipments (Treadmill, Elliptical Bikes, Home Gym, Rowers, Upright Bikes, Mountain Bikes, Dumbbells, Kettle bells, Twisters) and other bulky items

** Products not available in India and the ones which have been imported into India to fulfil your orders cannot be returned/exchanged, in case if you wish to exchange you will have to bear the shipping charges to send it back to the international destination, the rates will be given to you by our customer care executives

** Once the refund request is raised, we shall only initiate the refund for return/damage within 72 hours of our team receiving the product and inspecting the same
** Refund for return/damage will only be initiated when the product is received by us in the same condition as it was shipped.
** Refund once initiated will take anywhere between 2-7 business days to reflect in your account and for the customers who have paid via Credit Cards, the refund will reflect in the subsequent statement

International and Imported Products :
** We at LYS try and provide athletes with the widest range of products from across the globe.
** This at times means that we import certain products from overseas which take longer delivery times due to logistical constrains.
** We do this to help you find the best possible gear for you to Live Your Sport!
** Delivery times for International Products are usually greater than 12 working days. Kindly refer to the product’s page for more information.
** Working Days are all weekdays and do not include Saturday and Sunday.
** Cancellations against any imported order has to be intimated within 2 days from the day the order was placed.

** We do not provide any returns, refunds or exchanges on imported products unless you have received a fauly product, defective product or incorrect size/color from what has been mentioned in the order information.

Payment Options

Cash On Delivery :
Here are steps to place an order using COD option:
** You can select ‘Cash on Delivery’ option while placing the order.
** On receiving your consignment, please pay the invoice amount in cash to the courier delivery person.
** Please have enough cash ready to make the payment.

Terms & Conditions for Cash On Delivery :
** COD is available for orders from Rs 1000 to Rs 10000.
** Your delivery address should be under serviceable network of our courier partner. Please enter the correct pin code to ensure delivery.
** Please pay in cash only and do NOT offer cheque or DD to the courier staff.
** Please do NOT pay for any additional charges, i.e. octroi etc. to courier staff. Your invoice amount is inclusive of all charges.

Cancelling your COD Order :
** If you want to cancel the order, please do so within 10 hours of placing it, post which it will processed and shipped.

Please call on Customer Care : 022 6464 6444 (10am-7pm) to cancel your order.

Online Payments :
** Online payments are processed through CCAvenue payment gateway, which provide secure encrypted connections for all credit card, debit card and net banking transactions.
** In case of successful payment, you will receive an email confirmation from Liveyoursport.

In case of payment failure, please retry ensuring:
** Information passed on to payment gateway is accurate, i.e. account details, billing address, password (in case of net banking)
** Your internet connection is not disrupted in the process
** If your account has been debited after a payment failure, it will be rolled back after confirmation from the bank.
** It will take about 7-10 business days for the refund.
** You can get in touch with Customer Care with your order number, or send an email to help AT liveyoursport.com for any clarifications.