Company : Yogi Sporting Goods
Head Quarters : Mumbai
Industry : Online Sports Shop
Service/Product : Fitness, Swimming, Running,Cricket , Badminton , Tennis , Football , Basketball , Table Tennis Accessories,etc
Website : yogisports [dot] com
24/7 Customer Support Number :
Call us : +91 99205 69587
Email Us : info AT yogisports.com & yogisports AT gmail.com
Note : Free Shipping All over in world over $100
Related : Sukrt Retail Noida Customer Queries Number : www.customercare.gen.in/4493.html
Contact Address :
Plot 152-157,
RSC 1A, Off Gorai Bridge Bus Stop,
Near Sai Baba Mandir,
Gorai, Borivali (w),
Mumbai,
Maharashtra 400092.
Shipping & Delivery Policy :
** The shipping charge is based on the weight of the product.
** For multiple products ordered from the same category the programme adds up the weight of all the units ordered and charges a single delivery fee.
** Thus, a customer who orders three books weighing 200gms, 250gms and 400gms is charged a single delivery fee of a consignment weighing more than 500gms but less than one kg.
** The customer is not charged for three different consignments weighing less than 500gms each.
** Thus the customer will pay a delivery fee of Rs 85 for ordering the three books as a single order instead of Rs 142 if he orders them separately.
** However, the delivery fee is calculated separately when a customer orders different products.
** Thus, if a customer orders a Pearl Set and Shirts he will pay separate delivery charges for each product.
** This is because the products are being sourced and shipped from different cities.
** The minimum weight taken into account is 250gms (only for documents) for domestic shipments and 500gms for international shipments.
** There is a parcel surcharge applicable for the consignments other than documents irrespective of weight of the shipments in case of international deliveries.
** The weight of the product has been built in into the delivery charge of each product.
** This will automatically be added to the product cost at the payment stage.
** The delivery cost of a consignment weighing 3 Kg to be shipped within India will be = INR 165.
** The delivery charge is arrived at by multiplying the weight of the product with the slab rate.
** Thus, the delivery cost of a consignment weighing 3 Kg to USA will be (789+(5*213)) = INR 1854.
Cancellation Policy :
** Yogisports believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.
Under this policy:
** Cancellations will be considered only if the request is made within 72 hours of placing an order.
** However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
** There is no cancellation of orders placed under the Same Day Delivery category.
** No cancellations are entertained for those products that the Yogisports marketing team has obtained on special occasions like Pongal, Diwali, Valentine’s Day etc.
** These are limited occasion offers and therefore cancellations are not possible.
** In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product.
** The Customer Service Team after looking into your complaint will take an appropriate decision.
** In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
Refund Policy :
** When you buy our products/services, your purchase is covered by our 30-day money-back guarantee.
** If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund.
** We develop and sell software that we use ourselves every day and have thousands of satisfied customers worldwide, and our support is second to none.
** That is why we can afford to back our products with this special guarantee.
** To request a refund, simply contact us with your purchase details within ninety (90) days of your purchase.
** Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service.
** Refunds are not being provided for services delivered in full such as installation service and provided knowledge base hosting service.
** Refunds are being processed within 21 days period.