Company : KiranaSales
Head Quarters : Bangalore
Industry : Online Grocery Shopping
Service/Product : Fruits & Vegetables, Beverages,Baby Health Care,Daily foods,Personal Care,etc
Website : www.kiranasales.com
Customer Service Number :
9:00 am-10:00 pm 7 days a week
Email Us: customercare AT kiranasales.com
Related : Town Essentials Bangalore Customer Phone Number : www.customercare.gen.in/4272.html
Contact Address :
#163, 9th Main road,
6th Sector, HSR Layout,
Bangalore, PIN 560102
Call Us: 9019078078, 7899888004/3
Customer Service :
Q: How can I contact the customer care?
You can call us: 9019078078.
Email us: customercare AT kiranasales.com
What are the timings of the customer care?
You can contact the customer care between 8 AM to 10 PM and 7 days a week.
Q : What are the timings of the customer care?
can contact the customer care between 8 AM to 10 PM and 7 days a week.
Q. Where and how can I give a feedback about my customer service experience?
a. At Kiranasales.com we ensure that customers are given top most priority and thus your feedback is valuable for our business. Thus, for any positive or negative feedback you can call us: 9019078078. Email us: customercare AT kiranasales.com
Shopping on Kiranasale :
i. Select Location :
** Since kiranasales.com tie up with super markets across Bangalore in multiple areas & sub-areas, by filling in the location fields,
** will help us to locate a nearest partnered super market and display products of that specific super market.
ii. Add and View Basket :
** Search and add products by simply clicking on add to basket positioned below each product.
** After selecting required product(s), you can view the products selected along with the quantity and price of each product in the “View Basket”.
** From the View Basket user has a provision to either increase and decrease the quantity or remove the product.
** To view the basket, click on “View Basket” at the rightmost top corner of any page.
iii. Check Out :
** Register If not registered – First time user should enter email, password, name & mobile number. Your email is login id
** Existing User Log in – Existing user can login by simply entering registered email and password to complete the order.
** Delivery Address – If you are placing order first time, enter delivery address otherwise it will display delivery address you entered earlier
Delivery Slots – Select available delivery slot
** Payment Method – Present we accept cash on delivery. We will be adding more payment options soon.
iv. Confirm Order :
** Confirming the order is the final stage of order placement.
Delivery Details :
What are the delivery charges?
** Delivery for any order amount is free for the super markets we partnered with now, but it is subject to vary.
** As we keep partnering with more stores, the delivery charge will vary from store to store.
How long will the delivery take?
** Once the order is confirmed, it would take up till 2 hours for the delivery to be completed.
** But, we ask the customer to choose the delivery slot while placing the order and according to the chosen delivery slot by the customer delivery will be completed within that time period.
Cancellations and Returns :
Is it possible to cancel an entire order?
Yes, the order can be cancelled on the following situations:
** If one of the requested products are not available.
** If order has not been dispatched.
Is it possible to cancel/remove an item from the order?
Cancellation of an item from the order is possible if the order has not been dispatched. And to do so contact customer care on 9019078078.
Payments :
What are the payment options?
The payment options are:
** Cash on delivery
** Sedox
** Ticket coupon (Only on food items)
** Note: Coming soon online payment options
Q: What do you mean by Cash on Delivery?
Cash on delivery means paying in cash at time of delivery at your doorstep.
Q: Where should I mention cash on delivery/sedox/ticket coupon payment option?
During the payment process, select on the COD/sedox/ticket coupon payment option. Once the order is confirmed the goods shall be dispatched.