Company : Qualfis Foodz Pvt Ltd
Head Quarters : Erode
Industry : Online Grocery Shopping
Service/Product : Food, Beverages, Naturopathy products, Personal care, Stationeries
Website : www.thespiceclub.in
Customer Care Number :
Tel: +91 424 2410601
Fax: +91 424 2410602
Email: info AT qualfis.com
Related : Tamil Nadu Shop Madurai Customer Service Number : www.customercare.gen.in/4176.html
Shipping & Delivery Policy : Products
** For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only.
** For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only.
** Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
** Qualfis Foodz Private Limited is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
** Delivery of all orders will be to registered address of the buyer as per the credit/debit card/online payment only at all times (Unless specified at the time of Order).
** Qualfis Foodz Private Limited is in no way responsible for any damage to the order while in transit to the buyer.
Payments :
** Qualfis Foodz Private Limited is proud to use EBS (E-Billing Solutions Private Limited) for fast, easy and efficient secure payments.
** All major credit cards are accepted.
Shipping & Delivery Policy : Services
** Delivery of our services will be confirmed on your mail ID as specified during registration.
** For any issues in utilizing our services you may contact our helpdesk on +91 73058 80714
Cancellation Policy :
** Qualfis Foodz Private Limited believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.
Under this policy :
** Cancellations will be considered only if the request is made within 48 hours of placing an order.
** However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
** There is no cancellation of orders placed under the Same Day Delivery category.
** No cancellations are entertained for those products that the Qualfis Foodz Private Limited marketing team has obtained on special occasions like Pongal, Diwali, Cirismax, Valentine’s Day etc.
** These are limited occasion offers and therefore cancellations are not possible.
** Qualfis Foodz Private Limited does not accept cancellation requests for perishable items like flowers, eatables etc.
** However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
** In case of receipt of damaged or defective goods, please report the same to our Customer Service team within 3 days.
Refund Policy :
** Products once sold will not be taken back on any reason except manufacturing defects.
** When you buy our products/services, (If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund.)
** To request a refund, for defective goods simply contact us with your purchase details within ninety 3 days of your purchase.
** Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service.
** Refunds are not being provided for services delivered in full such as installation service and provided knowledge base hosting service.
** Refunds are being processed within 15 days period.
About Us :
Welcome to The Spice Club, A division of Qualfis Foodz Pvt Ltd which has a rich experience of 10 years in the field of Manufacturing, Marketing and retail business. We offer products and services with the priority of quality, convenience and at most customer satisfaction.
At The Spice Club We offer a huge category of products under our online business ranging from Food, Beverages, Naturopathy products, Personal care, Stationeries, daily Home Needs and office needs.