www.customercare.gen.in

Company : SHPT Online Book Store
Head Quarters : Chennai
Industry : Online Book Store
Service/Product : Books,Audio,Video,etc

Website : www.shpt.in

SHPT Book Store Customer Order Phone Number

Telephone : +9144-42669339

Related : Zapota Online Services Chennai Customer Care Number :  www.customercare.gen.in/2590.html

Contact Address

SHPT Online Book Store
Administration Building,
Babuji Memorial Ashram,
SRCM Road, Manapakkam,
Chennai – 600 125. India.

FAQ

Account And Orders :
What is ‘My Account’? How do I update my information?
** It is easy to update your SHPT account and view your orders any time through ‘My Account’. ‘My Account’ allows you complete control over your transactions on SHPT
** Manage/edit your personal data like address, phone numbers, email ids
** Change your password
** Track the status of your orders

How do I know my order has been confirmed?
** once your order has been logged and payment authorization has been received, the seller confirms receipt of the order and begins processing it.

** You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID (e.g. 213), a listing of the item(s) you have ordered and the expected delivery time.

** You will also be notified when the seller ships the item(s) to you. Shipping details will be provided with the respective tracking number(s).

Can I order a product that is ‘Out of Stock’?
Unfortunately, products listed as ‘Out of Stock’ are not available for sale. Please use the Wishlist feature to add the product. We will notify through SHPT Newletter when the product is available for sale.

Is it necessary to have an account to shop on SHPT?
You can shop on SHPT by providing just your email ID. By creating your own SHPT account, you can enjoy a personalized shopping experience, including your order history.
An email will be sent to you. Activate your account by clicking the link on the mail. Please check your Spam or Junk folder if you cannot find the link in your inbox.

Payment Status
How do I pay for an SHPT purchase?
SHPT offers you Credit/Debit card payment methods. You can rest assured that SHPT’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on SHPT?
There are NO hidden charges when you make a purchase on SHPT. The prices listed for all the items are final and all-inclusive.

The price you see on the product page is exactly what you pay for the product.Delivery charges will be extra based on the volume of the sale. For any purchases above INR 1000, free shipping is provided.

How do I pay using a credit/debit card?
We accept payments made by credit/debit cards issued in India

Credit cards :
** We accept payments made using Visa, MasterCard, Discover, Diners cards.
** To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card).
** The system is PCI compliant. SHPT does not store any credit/debit card information.

Debit cards :
** We accept payments made using Visa, MasterCard, Discover and Diner debit cards.
** To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards) and the three-digit CVV number (optional for Maestro cards).
** You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.

Delivery Charges
What are the delivery charges?
There is a flat India-wide shipping rate of Rs. 100/-. The shipping rate will vary from time to time. If the total transaction value is Rs. 1000/- or above shipping is free.

Returns :
What to do if the products are found in damaged condition?
If the products are found in damaged condition, we request you to immediately inform us through mail and the damaged product may be exchanged at the nearest book store.