Company : Shyam Pustak Bhandar
Head Quarters : Saharanpur
Industry : Online Book Store
Service/Product : Children Books, Competitive Book Exam,Noval & Fiction,etc
Website : www.bookwala.co.in
24 X 7 Customer Support Number :
Phone : 9927060220
Related / Similar Service : Gita Press Gorakhpur Customer Service Number
Contact Address :
Shyam Pustak Bhandar
Matia Mahal,
Saharanpur, Uttar Pradesh
Pincode: 247001
Email us: bookwala.co.in AT gmail.con
Shipping Policy :
** Each item on bookwala.co.in contains shipping information associated with that item.
** This information tells you how quickly items are expected to be ready to leave our warehouses.
** Please note that this information does not indicate when items will arrive at their final destination only when items are expected to be packed and ready to leave our warehouse.
** The timeframe to ship an item, when the merchandise is available at our local warehouses is 3 business days.
** At bookwala.co.in all orders above Rs. 400/- are shipped free of cost across India.
Return Policy :
** If an item ordered by you on bookwala.co.in is delivered to you in a damaged / defective condition, please email us at info AT bookwala.co.in for a replacement.
** To provide you a worry free shopping experience on bookwala.co.in, we offer you a No Questions Asked Return Policy.
** Within 3 days of receiving your shipment, you may return any item in its original packaging, for a refund
** When you return your product, just indicate the reason for your return in a short note, put the item and the note with the order number into a secure package, affix our address note and send it through a reliable courier or mail it to us. You can also call us and notify us of you returning an item.
FAQ :
Can I get the same product from your store?
It depends upon the product, period and also it completely depends upon the stock availability. To ensure that our customer enjoys their shopping in our Website and Stores, we maintain a unique supply chain tie-up with our business partners to ensure the stock availability.
How can I know the product availability?
If you see an “Buy Now” button on the product page, it indicates the availability of stock. Stock availability is subject to change and it depends on the number of orders we receive for the day. Any last time shortage of stock will be informed to you through your registered mail
What are the Payment options available at bookwala.co.in?
You can make your payments through, Debit cards, Credit cards, Internet banking.COD option is under process and will be available soon.
What should I need to do, if my payment is not successful?
You may call/write to our customer care to check the status of the order. The customer care will guide you in case of any issues.
Are there any hidden charges for the product I purchase?
There are no hidden charges for any of the products/merchandise sold on bookwala.co.in
Order,Shipping & Delivery :
When will you start processing the order?
The order processing starts immediately once you place the order. We always try to expedite shipping and ensure faster delivery as per the committed delivery timeline. If incase of any deviations to the time line, we will give an intimation to your registered e-mail id
How can I know the status of my order?
You can log on to “my account” page and view the item wise status. You can also contact to our customer care for further details.