www.customercare.gen.in

Company : Hindustan Petroleum Corporation Limited
Head Quarters Location : Mumbai
Industry : Gas
Service / Product : Gas Services
Website : www.hindustanpetroleum.com

HP Anytime Gas Services :
** HP Anytime, a 24×7 IVRS based refill booking system, is a customer-centric initiative launched by HPCL in the interest of all HPGAS customers.
** Through this system, a HPGAS customer can call a Single Number across the State to book refills.
** The Customer would instantly get a real time booking number from IVRS. This system replaces the current practice of manual booking by the showroom staff.
** All the refill bookings made through HP Anytime are captured in a central server and the data is then transferred to the PC’s of respective HPGAS distributors automatically.
** For those customers who prefer to book personally at the HPGAS distributorship, fixed phones are provided at all Agencies to connect with IVRS.
** HP Anytime enables HPGAS customers to book refills and obtain confirmation round-the-clock seamlessly without any difficulty such as engaged telephones, restricted working hours, manual errors, etc.

HP Anytime Contact Numbers States / Areas – Phone Number :
** Andhra Pradesh – 96660 23456
** Assam – 90850 23456
** Bihar & Jharkhand – 95071 23456
** Delhi & NCR – 99909 23456
** Gujarat – 98244 23456
** Haryana – 98129 23456
** Himachal Pradesh – 98820 23456
** Jammu & Kashmir – 90860 23456
** Kerala – 99610 23456
** Karnataka – 99640 23456
** Maharashtra & Goa – 88888 23456
** Madhya Pradesh & Chhattisgarh – 96690 23456
** Odisha – 90909 23456
** Punjab – 98556 23456
** Rajasthan – 78910 23456
** Tamil Nadu – 90922 23456
** Puducherry – 90922 23456
** Uttar Pradesh – 98896 23456
** Uttar Pradesh (W) – 81919 23456
** West Bengal – 90888 23456

24×7 :
** The customers can register their landline / mobile numbers as personal numbers on IVRS to facilitate auto-identification of the customer when he/she calls up next time.
** HP Anytime also sends 3 SMS alerts to customers on the status of refill supplies
** Refill booking number and date of pending orders
** Cash memo number & date
** Delivery confirmation of refills
** It is proposed to extend HP Anytime to cover all HPGAS customers in other States/Cities in phases.

About Us :
HPCL is a Government of India Enterprise with a Navratna Status, and a Forbes 2000 and Global Fortune 500 company. It had originally been incorporated as a company under the Indian Companies Act 1913. It is listed on the Bombay Stock exchange (BSE) and National Stock Exchange (NSE), India.