Company : Urban Basket
Head Quarters : Visakhapatnam
Industry : Online Grocery Shopping
Service/Product : Beverages,Dairy,Household,Health Care,Personal Care,Bakery,Desserts & Sweets Fruits & Vegetables,etc
Website : www.urbanbasket.in
Customer Care Contact Number :
Call Us : 0891 600 8080
Email Us : ustomercare AT urbanbasket.in
Related : Gotmybasket Patna Customer Care Phone Number : www.customercare.gen.in/4118.html
Contact Address :
Visakhapatnam
Phone : +91-9290127127 , 08916008080
Business Hours : 9 Am – 7 Pm .
Shipping & Delivery :
** We strive to deliver products purchased from UrbanBasket in excellent condition and in the time slots provided.
** Also, for all the purchases of Rs. 499* or more, we will deliver the order to your doorstep free of cost.
** We wont take orders below Rs.499 . Shipping will be done by our own Delivery team.
** If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount.
** If you return an order delivered to you, we will refund the complete order amount.
** you will be reimbursed based on Urbanbasket.in Returns Policy.
Cancellation :
** We have a no questions asked return policy.
** In case you are not satisfied with a product received you can return it to the delivery personnel at the time of delivery or you can contact our customer support team and we will do the needful.
Return & Modes Of Refund :
** The amount will be refunded to your Urbanbasket account to use as store credit in your forthcoming purchases.
** In case of credit card payments the money will be refunded back to your credit card.
** Please contact customer support for any further assistance regarding this issue.
Refund Policy :
** Refund will be processed based on the mode of payment of the order
** Refund processed through Credit card / Debit card will reflect in the next Credit Card/ Bank statement.
** The Amount will be refunded to customer within 3 to 15 working days
Cash On Delivery :
** If Payment had made in this method, Your order value amount will be refunded when our delivery team collect the products from you.T&C apply
Online payment :
** If we are not able to delivery all the products in your order and you have already paid for them online,
** the balance amount will be refunded to your UrbanBasket account as store credit and you can use it at any time against your future orders.
** If you want it to be credited to your bank account please contact our customer support team and we will refund it back to your card.
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We are not happy with your service. Can you please contact me?