Company : Full Mart
Industry : Online grocery / provision store
Service/Product : Groceries, Drinks n Beverages, Packaged food,Household supplies,Personal care,Baby care,etc
Website : www.fullmart.co.in
Customer Care Number :
** Have a query or a suggestion related to a product or already placed order, give us a call or drop us a mail –
Phone number: +91-73142 47902 , +91-98932 77919 (8am till 10pm 7 days a week)
Email us: support AT fullmart.co.in
Related : Kmart99 Delhi Customer Care Phone Number : www.customercare.gen.in/4075.html
Complaint :
** In case of any concern regarding the product, you can reach us anytime within 15 days from the date of delivery by dialing +91-73142 47902 , +91-98932 77919 or dropping a mail at support AT fullmart.co.in
Other Enquiries :
** Share your feedback support AT fullmart.co.in
Purchase Assistance :
How easy is it to place an order?
** It is really very simple! Just follow the steps given below to own something you would love to have!
** Select a category and choose the product of your choice. Then simply add to your cart?
** Create an account by registering or you can also proceed by entering your email id.
** Enter the shipping address
** If you have a Welcome Voucher/Discount coupon you wish to redeem, then enter the applicable code(s) in the appropriate box.
** Check the final price of the product with its shipping charges (wherever applicable). Select one of the available payment options and, Voila! Your order has been placed!
** Watch out for a confirmation note, which will reach you by mail and SMS
** You can even call us at +91-73142 47902 , +91-98932 77919 or opt for a LIVE CHAT
Is there any way of confirming if the order has been placed properly and successfully?
Oh yes! As soon as we receive your order, we will send you a confirmation via email and also through a text message. Once you receive this confirmation message, it would mean that your order has been placed successfully. This mail/SMS will have all the details related to your order.
I have not received any SMS/ Mail about the order confirmation. How to confirm the order now?
Please give us a call at +91-73142 47902 , +91-98932 77919 or drop us a mail at support AT fullmart.co.in with the transaction details. We will get back to you with a confirmation of the order.
Can I cancel my order?
Yes, in case you have changed your mind and do not wish to continue with the placed order, you can contact us on +91-73142 47902 , +91-98932 77919 or drop us a mail at support AT fullmart.co.in before the order gets processed. You will need to hurry, because we are running fast to process your order.
Return & Refund Policy :
** Please note that “fullmart 15 Day Returns Policy” does not apply to Inner wear, Lingerie, Fragrances, Beauty products, Jewellery , Swimsuits, Socks, Furniture, CDs, Pens and Books. (conditions apply as per our policy)
** Refund/ replacement for goods/ merchandise is subject to inspection and checking by the fullmart team.
** Damages due to neglect, improper usage or application will not be covered under our Returns Policy.
** Cases related to physical condition or mismatch in received quantity of the product needs to be intimated within 48 hours of delivery.
** Some special rules for promotional offers may override “Fullmart’s 15 Day Returns Policy.”
** Please note that the Cash on Delivery convenience charge and the shipping charge would not be included in the refund value of your order as these are non-refundable charges.
** All Electronics, Mobiles and Home Appliances comes with the Seller/ Manufacturer Warranty*
Where do I return my product?
Please check with our customer care if we cover your city for pickup and we do in most cases. If, however, your city is not covered or if you wish to send the product on your own at the seller’s address mentioned in the return label. In case you do not have the return label, call us at +91-73142 47902 , +91-98932 77919 or write down the seller’s address mentioned in the invoice on the package and we will reimburse the amount incurred in sending the product back to you.
Can I return a part of my order?
Yes, you may return a part of the order, in case of multiple products in an order. Any product being returned will need to be returned in full, including all components as well as any complimentary gifts/accessories which may have come with it. However, if your purchase was made in the period of a special promotional offer, contest or any special scheme, then special rules might apply for returns.