www.customercare.gen.in

Company : Sangam Direct
Head Quarters : Bangalore
Industry : Online grocery / provision store
Service/Product : Groceries, Drinks n Beverages, Packaged food,Household supplies,Personal care,Baby care,etc

Website : sangamdirect.com

Sangam Direct Customer Care Contact Number

How do I contact customer care?
** We are accessible between 7 A.M. till 10 P.M. throughout the week.
** Our customer support team can be reached at +91 84 31313131 or

Related / Similar Service : Bigbasket Bangalore Customer Care Number

Email Address

Bengaluru : customerserviceblr AT sangamdirect.com
Delhi/NCR : customerservicedelhi AT sangamdirect.com
** You can chat live with our customer support team too.

FAQ

How can I give feedback on the quality of customer service?
We would love to hear about your experience with sangamdirect.com. Do write to us mail at feedback AT sangamdirect.com.

How do I raise a claim with customer service for any of the Guarantees – Delivery Guarantee, Quality Guarantee?
We are committed to your happiness and satisfaction. Give us a call or write to us for any issues on quality, price and delivery of products. We will resolve it immediately. Please contact our customer support team at +91 8431313131.

When and how can I cancel an order?
You can cancel an order before the cut-off time of your slot, which is 12 PM for evening slots (slot # 4 & 5) and 7 PM for the morning slots (slot # 1, 2 & 3) by contacting our customer support team.

What are delivery slots?
Delivery slots are time slots during which you will receive your order. Sangamdirect.com currently offers 5 delivery slots each day.
These are:
** Slot 1 – 7:00 AM to 10:00 AM
** Slot 2 – 10:00 AM to 1:00 PM
** Slot 3 – 1:00 PM to 4:00 PM
** Slot 4 – 4:00 PM to 7:00 PM
** Slot 5 – 7:00 PM to 10:00 PM

How do I check the current status of my order?
You can check the status of your order once you are logged in on sangamdirect.com. Click on Order Status under your name on top of the website. You can also get in touch with our customer support team to know the Order Status.

When will I receive my order?
After selecting your products, click on checkout. Website will prompt you to select delivery slot. Your order will be delivered to you on the day and slot selected by you.

How do I change the delivery address/destination?
Once you are logged in on sangamdirect.com, you can change your delivery address in “My Profile“ when you click on your name on top of the website.

How much are the delivery charges?
Delivery is free for orders of Rs. 750/- and above. There is a nominal delivery charge of Rs. 30/- for orders of Rs. 749/- and below.

Do you do same day delivery?
We do same day delivery provided you place your order before 12 PM on the day you want delivery.

What is Same Day Delivery?
For same day delivery, place the order before 12 PM and we will deliver it to you the same day evening. Any order placed after 12 PM will be delivered the next day in the slot chosen by you.

What are the modes of payment?
We try to make your life easier by accepting multiple methods of payment.They are given below:
** Cash on Delivery
** Credit and Debit Cards
** Net Banking
** Sodexo
** Ticket Restaurant
** Sangamdirect.com Wallet