Company : Gropper
Head Quarters : Delhi
Industry : Online grocery / provision store
Service/Product : Groceries, Drinks n Beverages, Packaged food,Household supplies,Personal care,Baby care,etc
Website : gropper.in
Customer Contact Number :
** If you wish to sell your products on Gropper.in, please contact us on: raggarwal AT gropper.in
** Any other Business Specific requirenment issue mail us at raggarwal AT gropper.in
Related : Salt n Soap Kolkata Customer Care Phone Number : www.customercare.gen.in/4041.html
Check Delivery Area(Delhi & NCR) : +91 9891463480
Contact Address :
186 Basement Gautam Nagar
New Delhi -110049
Tel: +91 7210071200
Shipping & Delivery :
** Subject to the terms and conditions herein, Company shall endeavor to deliver Product with-in stipulated delivery time slot as selected by the User provided on the Website, subject to successful realization of payment made against the said Order and availability of the Product(s).
** However, User understands and confirms that the Company shall not be held responsible for any delay in shipment of Product due to circumstances beyond the control of the Company.
** The Company, at its discretion, from time to time, may implement policies to compensate customers in case of inordinate shipment delays.
Order Modification and Cancellation :
** User can modify or cancel their Order anytime up to the notification received by them about picking up of their order by calling Company’s customer service or visiting the Website.
** In such a case User would have to pay the extra amount in case the value of new order exceeds the original order.
** Company will Refund any payments already made by the User for the Cancelled Order or in case the value of modified order is less than the original order.
** If Company suspects any fraudulent transaction by any User or any transaction which defies the terms & conditions of using the website, Company at its sole discretion could cancel such orders.
** However, the User will be notified in any such case.
Replacement and Refund :
** In case the User wishes to return any Product, the User shall have the following options o “Replacement” – User can choose to have Product replaced by placing the “Replacement Order” with the Representative or Company’s call center or through the Website.
** “Refund” – User can also opt for Refund of the amount paid for buying the Product by placing the Refund Order with the Company’s call center by calling at +91 – 7210071200
** If the User has opted for Replacement of the Product by placing the “Replacement Order”, Company shall endeavor to arrange the replacement Product of the same description with-in 3 working days from the date of placing of such Replacement Order.
** In case of Refund Order, Company shall refund the amount paid by the User directly to the account from which the payment was made with-in 10 working days of placing the Refund Order.
** In cases of Cash on Delivery, User will be refunded by means of Cash at the time of pickup arranged for the Product.
** Subject to the provisions as set out here in above, User hereby agrees and understands that the User can return Product purchased on the Website only to the appointed Company representative.
Refund :
** The Amount of the refund can be used by the shopper to pay subsequent bills or they can be refunded by NEFT withing 5 working day.
** Either of the two is dependend on the customers will.
** we will be happy to exercise any of the option as directed by the customer.
Cancellation by Site :
** Customer You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service.
** In such a case we will refund any payments already made by you for the order.
** If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders.
** We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.