Company Name : FitnessOne Group India Limited
Head Quarters : Chennai
Industry : Fitness
Products/Service : Fitness Care Services
Website : http://fitnessone.in
Customer Care Toll Free Number :
Toll Free Number : 18004258000
Time : Mon – Sat, 10 am to 5pm
Related : Club Solaris Pune Customer Care Contact Number : www.customercare.gen.in/6975.html
Phone : 044-26447222
Email Us : info AT fitnessoneclub.co.in
Contact Address :
FitnessOne Group India Limited
17, Lakshmi Street,
NewAvadi Road,
Kilpauk, Chennai – 600010
Shipping Policy :
** All products will be dispatched within 5-7 working days from the date of order.
** Please note that period indicate only the duration of packing and leaving the warehouse and it’s not the timeframe for reaching the final destination.
** You will be able to check the status of your Order under My Account at anytime.
** You can also know the status by calling our Toll Free Number 18004258000 (Monday to Saturday between 9.30 am to 6pm, except Sundays and national holidays).
Cancellation Policy :
** FitnessOne Store has the right to cancel your order in case of insufficient stocks or in case of any suspicious order transactions.
** Auto cancellation may also be triggered by the administration end in case of any improper order placement (like incomplete address) and/or due to any technical difficulties.
** Processing fee will not be refunded in cancellation.
** Customers can cancel their order(s) within 24 hours from the time of purchase. Orders that are dispatched/shipped cannot be canceled.
Refund Policy :
** 100% Money Back Guarantee
** If not dispatched within 5 days from the date of order.
** If not delivered in 10 days after dispatch.
** 7 days easy return policy
** We have taken utmost care in delivering the best quality fitness equipment to our customers.
** In case of product found to be defective please call our customer care team at 18004258000 (Mon – Sat, 10 am to 5pm) or email to info AT propelfitness.in.
** We will arrange the reverse pickup for the product and issue a new product to the customer at no extra cost.
Eligible :
** You received a faulty / defective item.
** You received a physically damaged item.
** The item is different from what you ordered
Not Eligible :
** Return request is made outside the specified time frame.
** Product is damaged because of use or Product is not in the same condition as you received it
** Products with tampered or missing serial numbers.
** Any part missing from the package you have received including pric tags, labels, original packing and accessories.
Order Cancellation:
** In case of cancellation of order, the refund would be processed within 2 working days
** If the payment was made by Credit Card or Net Banking, we shall reverse the credit or credit the net banking account of the customer.
** If the payment was made by Cash on Delivery, we would transfer the amount to the customers bank account.
** Refund will be initiated once the goods have been received and examined in our warehouse.
** It can get delayed due to public holidays and Sundays.