Company : Natures Basket Ltd.
Head Quarters : Mumbai
Industry : Online grocery / provision store
Service/Product : Gift Hampers,International Cuisine,Health Products,Indian Grocery,Snacks & Beverages, etc
Website : www.naturesbasket.co.in
Natures Basket Customer Support Phone Number
Online Customer Support :
Email us at: cs AT naturesbasket.co.in
Related : GrocerMax Gurgaon Customer Care Phone Number : www.customercare.gen.in/4006.html
Phone Customer Support :
Call us at: +91 92200 98000?
Office Time: 08.00 am to 10.00 pm
Contact Address
Natures Basket Ltd.
Godrej One, 3rd Floor, Pirojshanagar,
Vikhroli (East) ,
Eastern Express Highway,
Mumbai – 400 079
Fax : +91-22-2519-7240
Phone : +91-22-2519-7788
Email us at: cs AT naturesbasket.co.in
Shipping Policy
Payment, Delivery, Returns/ Online Purchase Policy :
Shipment of Products :
** We take no responsibility for goods signed by an alternative person other than the person ordering the product at the address indicated at the time of the order.
** Since the transactions are authorised by the card holder, we do not take responsibility for incorrect addresses provided at the time of placing the order The delivery will NOT be redirected / redelivered to any other address in any circumstance.
** The selected product will be delivered only in the city it is mentioned as “available” on this Site.
** NBL shall not be held responsible for damage of products after delivery.
** NBL will contact the customer on the first time & confirm the date, time & address of delivery.
** If the delivery fails due to following reasons, NBL will contact the customer 2nd time to deliver goods & levy delivery charges for the second attempt.
** In case the customer refuses to pay the second time delivery charges, NBL will refund the entire order money to the Customer.
Delivery Charges
** Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations.
** The shipping and handling charges are given at the time of check out and consumers will know about this before making payments
Product returns
** Once products are delivered to you and accepted as accurate and as per the original order, there is no refund or exchange possible.
** To return any items that are damaged or expired or not as per your original order, Please return these products to the delivery person along with a remark on the delivery receipt.
** Please contact customer service by email through the contact us link on the website (naturesbasket.co.in) mention the return of products along with the order number , and the date of delivery.
** All returned items must be accompanied by a copy of the original receipt, a return / exchange authorization number and in unopened, saleable condition within 48 hours of delivery.
** Postage and charges for return of these will not be refunded.
** Please note that in any case we cannot offer exchanges or refunds on any sale, opened or used products.
** All exchanges or refunds will be accepted within 48 hours of delivery.
** Please allow one to three weeks from the day you return your package for your refund request to be processed.
** You will be contacted once your return is complete.
About Us
Godrej Nature’s Basket is the retail venture of Godrej Group and is today India’s foremost retail destination for fine foods from across the world. Started in 2005 as a single fresh food store, we have today morphed into a 36-store chain of premium gourmet stores strategically located at high street locations in Mumbai, Delhi/NCR, Pune, Hyderabad and Bangalore.