www.customercare.gen.in

Company : Smart Retail India
Head Quarters : Chennai
Industry : Online grocery / provision store
Service/Product : Beverages, Grocery & Staples, Baby Care,House Hold,Fruits,Personal Care, Baby Care etc

Website : chennaibasket.com

Customer Service Phone Number :

Call us : 9551-400-400
Email us : info AT chennaibasket.com

Related : PepperTap Gurgaon Toll Free Customer Care Number : www.customercare.gen.in/4002.html

Contact Address :
Smart Retail India
Old No.:9, New No.:3,
2nd Cross Street,
Raghava Reddy Colony,
Ashok Nagar, Chennai 600 083.

Delivery Information :
** Free Delivery For Orders Above Rs.500, Ie, “No Charges Applicable For Delivery”.

Delivery Slots :
** Chennai Basket currently offers 4 delivery slots per day, orders will be delivered to the customer as per the timing against the delivery slot chosen.
Delivery Slot – Cut Off Time :
Slot 1 : 8:00 am to 11:00 am – Previous day 6 pm
Slot 2 : 11:00 am to 2:30pm – Previous day 6 pm
Slot 3 : 4:30pm to 7:30pm – Same day 12 pm
Slot 4 : 7:30pm to 10:00pm – Same day 12 pm

** Slots are subject to availability only.
** Cut off time is the time after which the order gets processed for delivery.
** After this time you will not be able to place, modify or cancel your order.

Same Day Delivery :
** ChennaiBasket has same day delivery option.
** Orders before 12 noon can avail delivery slots available for the day, it will be delivered on the same day, as per the delivery slot chosen.
** Any order placed after 12 noon will be delivered the next day or other as per the slot chosen.
** Same Day Delivery is available on all Weekdays including Sunday.

Payment Mode :
** Payment can be made at the time of delivery, ChennaiBasket.com offers the following modes of payment
Mode of Payment :
1. Cash-on-Delivery
2. Card-on-Delivery
3. Online Payment (Payumoney Checkout & HDFC)

** Beyond the service area mentioned above and near to the Chennai City limit, orders will be processed if the order value is above Rs.2500, Please check with the customer care 9150204204, before placing the orders.
** Chennaibasket.com has the rights to cancel or process such orders.

Customer Service Related :
How to contact customer Care?
Our customer Care team is available throughout the week from 8.00 am to 9.00 pm including Sundays. They can be reached AT 9150-204-204 or via email at cc AT chennaibasket.com or support AT chennaibasket.com

Can I give feedback on the quality of customer support?
Our customer support team constantly strives to ensure the best online shopping experience for all our customers. We would love to hear about your experience with ChennaiBasket. Do write in to us at feedback AT chennaibasket.com for any suggestions / complaints / feedback.

What is the claim process of any Guarantee?
If there any issues with price, quality or delivery of products we will take almost care to address the issue and make it up to you. Please contact our customer support team with details of your order as well as the issue you have on product/service. Write to support AT chennaibasket.com

Other Queries :
We are a corporate / business establishment. Can we place orders with ChennaiBasket.com?
Yes, we do handle bulk supply of products at special prices to institutions such as schools, restaurants and corporates. Please contact as at enterprise AT chennaibasket.com to know more.

I’d like to suggest some products. Whom should I contact?
If you are unable to find a product or brand that you would like to shop for, please write to us at iwantthis AT chennaibasket.com and we will try our best to make the product available to you.

How & where can I give my feedback?
We always welcome feedback, both positive and negative from our customers for betterment of our services. Please feel free to write to us at feedback AT chennaibasket.com, or call us at 9150204204 and we will do our best to incorporate your suggestions into our system.