www.customercare.gen.in

Company : IO2 ZONE
Head Quarters : Delhi
Industry : Online Shopping
Service/Product : Dresses, Shirts, Jeans, Trousers, Saree’s,etc

Website : www.io2zone.com

24×7 Customer Care Toll Free Number :

** Our Sales line is available 24*7 and 365 days a year!
** Please reach us at +1 888-540-1632, Happy Shopping!!!

Related : Mapro Foods Customer Care Phone Number & Address : www.customercare.gen.in/1449.html

** Please be informed that we’re open from Monday to Friday between 10AM to 5PM EST for our routine business operations.

For details for different concerns, please refer the below matrix:

Contact Address :
Delhi :
IO2ZONE (A Unit of KARAN TRADING Co.)
C1, Ground Floor, Kiran Garden
Main Najafgarh Road, Uttam Nagar
New Delhi -59
Contact No : +91 11 6538 7776

Delhi :
Style Outlet – IO2Zone
G-22/1 Shop No. 3
Sai Mandir Lane
Rajouri Gardan
New Delhi -110027

Delhi :
Style Outlet – IO2Zone
R-7 Vani Vihar
Uttam Nagar
New Delhi -110059
Call : +91 11 4568 2113

Delivery Policy :
** IO2Zone aims to get your order delivered as early as possible. This in place, we still expect you to be informed of our terms that are mentioned beneath.
** IO2Zone assures the delivery within three weeks from the date of dispatch that will be discussed at the time of order taking process.
** To guarantee delivery, it is best to send your parcel to your office or at a location where there will be someone to receive and sign for it in between 10am to 5pm during working days.
** If there is no one at the delivery address a notice of delivery card can be left at the address, and you would be expected to contact the relevant third party.
** IO2Zone must be furnished with the most accurate information pertaining to the shipping address for successful delivery.
** With the use of our services, you give your willful consent to reach you during the process of delivery.

Delayed Deliveries :
** Delayed deliveries attract either re-shipment or refund of the complete amount of the transaction.
** For any additional information/delayed deliveries or concern related to deliveries; please contact delivery AT io2zone.com or 1-800-540-1632.

Overseas Deliveries :
** International destinations attract an additional delivery charges that can be discussed/informed at the time of order taking.
** You may receive your order in approximately 21 working days. All orders are in United States Dollars.
** International orders may take more than 21 working days to be delivered depending on your country’s custom process that can be discussed at the time of order taking process.
** Registered post where the signature upon delivery may be used for the purpose of delivery.
** Any duty and taxes incurred in the country of destination are the responsibility of the customer.

Returns Policy :
** If the wrong product is delivered in terms of wrong size, wrong color, or damaged item;
** return to sender via registered service is to be done to the fulfillment office and the expense incurred during such process will be issued as store credit to the customer or discount voucher that will be valid for his immediate next purchase within six months from the date of issuance.
** If IO2Zone fails to reach the customer within 48 hours (excluding weekends), the refund of full amount will be made to the card/bank used during the order taking process.
** For further details, please feel free to reach us at returns AT io2zone.com or call us at 1-800-540-1632.

Refunds/Cancellation :
** Order placed can be cancelled within six hours of the payment made else the order cancellation request will not be entertained.
** Refunds can be done within five to six days else a replacement or alternate product from the store can be ordered as per the customer’s convenience.
** Please write to us billing AT io2zone.com or alternatively reach us at +1 888-540-1632.
** We request you to confirm your order cancellation in writing or by calling from the phone number used for the purpose of order taking process at the first place.
** Refunds if mutually agreed upon on store credit, must be used within six months from the date of issuance.
** Please also be informed that the store credit can be transferred to the other user as well and can be used on any registered purchase from io2zone.com.
** A written confirmation is mandatory in case the use of store credit from some other id is to be made meant for other id.
** For details, please contact storecredit AT io2zone.com or call +1 1-800-540-1632