www.customercare.gen.in

Company : Saamag Planeteves Pvt. Ltd.,
Head Quarters : Delhi
Industry : Online Shopping
Service/Product : Clothing, Footwear, Beauty & Health, Accessories, Home Furnishing, Jewellery

Website : planeteves.com

Customer Care Toll Free Number :

For more dose of Planeteves.com either
Give a ring on : 1800-102-4333
Drop a mail : contact AT planeteves.com

Related : Mirza International Delhi Customer Service Phone Number : www.customercare.gen.in/2302.html

Send us a letter :
B-72, sector-57,
Noida, UP-201301
Spare your time by letting us know online

Registered Office Address :
Saamag Planeteves Pvt. Ltd.,
B-67, Sarita Vihar,
Delhi 110076
Email – contact AT planeteves.com

Shipping and Delivery :
** Successful orders are shipped within 24 hrs of placing an order and normally delivered in 3-4 working days from the dispatched date.
** Shipping price is added based on your cart value, products, shipping choices and location during checkout.
** You should receive an e-mail confirming your order shortly after completing your transaction.
** If you do not receive the e-mail, please check your spam or junk folder before contacting Planeteves.
** If you do not receive an e-mail confirmation within 24 hours of placing your transaction, please contact us at customercare AT planeteves.com
** We ship items as soon as possible. In the shopping cart, estimated delivery dates are indicated for each product and these does not include weekends or holidays.
** Please note that this is not a guaranteed delivery dates for your order. Some order/products may take longer to deliver due to remote locations, uncertainties in shipping, product availability, and circumstances outside our control (weather etc.).
** To ensure that your order is delivered to you in a timely manner, we request you to provide complete details of the shipping address including correct PIN Code and contact number.
** You will receive a dispatch notification email/sms that will notify you of the carrier we’ve used to ship your order, and the different tracking options available for it.
** After multiple failed attempts at delivery, the package(s) are returned to our warehouse and we will cancel the order and process the refund as per our Refund Policy.

Refund Policy :
** Your returns/cancellations will be processed within 7 business days of receipt of request or products back at our locations, as the case may be.
** Upon successful verification, your request for exchange/replacement or refund in the form of your original method of payment or credits will be initiated.
** Please note that we may not be able to exchange/replace products bought during sale or discount.
** Replacement/exchange is subject to product/ stock availability.

Cancellation and Returns :
** Orders can only be cancelled if not shipped.
** Please call the customer care on 1800 1024 333 to cancel the orders any time after placing a succesful order.
** Changes in successful orders can be done by writting us at return AT planeteves.com or call us on 1800 1024 333 between 10am-7pm IST Mon-Sat.
** In such cases, the order will be cancelled and the refund will be processed to your original payment method within 7 days.
** (i.e. credit card, debit card, net banking etc).
** If you have placed an order that has been shipped that you wish to cancel,
** you can cancel the order by writing us at return AT planeteves.com or call us on 1800 1024 333 10am-6pm IST Mon-Sat and not accepting the delivery of the order.
** Once the order is received back at our location, the order will be cancelled and the refund will be processed to your original payment method (i.e. credit card, debit card, net banking etc); however shipping charges will not be refunded.