Company : Best Deal TV Pvt Ltd
Industry : 24/7 Home shopping
Service/Product : Kitchen Products,Beauty Care Products,Jewellery,etc
Website : www.bestdealtv.in
Customer Contact Number & Email Address :
Call Us : 09029 6699 99
Related : Den Snapdeal Tv-Shop Gurgaon Customer Care Number : www.customercare.gen.in/3708.html
Customer Enquiry :
General enquiries : write in to info AT bestdealtv.in
Bulk orders : write in to orders AT bestdealtv.in
Franchise enquires : write into franchisee AT bestdealtv.in
Vendor enquiry : write into vendor AT bestdealtv.in
Shipping Policy :
** We are committed to delivering your order accurately, in good condition, and always on time (within three to four working days, Monday – Saturday excluding public holidays).Only one product is shipped per order
** There is a minimal charge for shipping products, which you will be informed of at the time of placing your order.
** Each order will be shipped to a single destination address specified at the time of placing your order.
** If you wish to ship products to different addresses, you will need to place multiple orders.
** We are committed to ship your order within 7-10 working days of you placing the order.
** However in some cases, we may take longer, up to 15 working days, to ship the order due to procurement issues.
** We ship on all week days (Monday to Saturday), excluding public holidays
** To ensure that your order reaches you in the least time and in good condition, we only ship through reputed courier agencies.
** If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods,
** please refuse to take delivery of the package, and call our Customer Care on 09029 66 9999 mentioning your order reference number.
** We shall make our Big efforts to ensure that a replacement delivery is made to you at the earliest.
** You may track the shipping status of your order on our website, by clicking at Track your Order section.
** Please note all items will be shipped with a delivery note mentioning the price, as per Indian Tax Regulations.
Return Policy :
** We have a simple return policy under which you can return a product received in a damaged condition or with a manufacturing defect.
** In cases of categories where size is applicable, you can return a product if it does not fit due to a size mismatch.
** Products cannot be returned if the reason for return is other than “Manufacturing defect” or “damaged”.
** We have a 48 hours return policy which means that you can request a return only within 48 hours of receiving the product via our 24×7 customer care number 022-61459700.
** You can return any product except innerwear, lingerie, vests, briefs, trunks, socks, mittens, wristbands, cosmetics, perfumes, deodorants,
** fashion accessories, contraceptives, flowers, furniture, bullion, precious jewellery, remote-controlled toys and their accessories and any free/complimentary items received along with the main order.
** You will be required to courier the product to us in case of returns.
** Please ensure that the product is in original and unused condition, complete with the original price tags, labels, original packing and invoice including any free or complimentary items.
** Replacements are subject to availability of similar product in stock with our Authorized Sellers.
** In case a replacement is not available, we will initiate a full refund via cheque which will be sent to the name and address recorded at the time of order booking.
** In case, you return the product via courier we advise you to use a reputed courier company which allows online consignment tracking.
| Product Weight | Maximum Reimbursement Amount |
| 0.5 Kg to 2 Kg | Rs. 300/- |
| 2.01Kg to 5 Kg | Rs. 500/- |
| Greater Than 5kg | Rs. 750/- |
View Comments (14)
I am trying to call on toll free again and again but number is not valid, I purchased some products from you, it was a third quality’s product and manufacturing defects in all products.
I want to shop steam cleaner online, but couldn't find the way to order. Please guide me.
I have returned my product (Headphone) on 18th November but still I have not received fresh product. It is really a bad service which is provided by you. I hope you people have understand my problem and send back fresh
product to my address.
I have returned my damaged headset on 18th November but still I didn't get the new product. Please help me.
I ordered my products in the month of October and paid the cost but I didn't received my products yet. Kindly help.
I want to purchase 6-in-1 hot hair brush. Please give me details about this.
I have returned my product around 2 months ago because the product was not working properly. But I haven't got my product since then. Its been more than 2 months. Their executives are not picking up my calls. What should I do?
Best Deal TV channel is not available on DEN Cable TV network.
Is it really Akshay Kumar site. How can I believe? You have lost faith of customers. My replacement is due from 30-11-2016. Today is 27-12-2016. How much more time you required to deliver my product? Please do not buy a single product from them at all.
It is such a Pathetic shopping site. I will advice everyone not to buy a single product from this site or TV channel. Its almost 2 months since they did not refund my amount. Their customer care executives are hopeless. There is no other way to contact their higher authorities.
My order is placed and received a damaged one. The issue is still not resolved as yet in spite of multiple reminders.
Ref.Order No.1351993 &
Ref.Order No.1351994
I have not received material till 24-10-2016, Order date 09-10-2016 and massage sent to me for delivery during 7-10 days but still yet neither send nor reply on 15 days. How can I believe on bestdeal ?
How can I track my order? I filled the right email but its not working.
Such a Pathetic shopping site. Will advice everyone not to buy a single product from this site or TV channel. Its almost 2 months since they did not refund my cheque. Their customer care executives are hopeless. There is no other way to contact their higher authorities.
Horrible and hopeless service. My complaint no 279326 DT.2/12/2015 is not resolved as yet in spite of multiple reminders.