Company : Homepunch
Head Quarters : Delhi
Industry : Online Shopping
Service/Product : Kitchen & Home Appliances
Website : www.homepunch.com
Homepunch Customer Care Phone Number
** Have a query or a suggestion related to a product or already placed order, give us a call or drop us a mail
Phone number: +91-8800444666 (10am to 6pm – Monday to Saturday)
Email us: contact AT homepunch.com.
Related : Homle Furniture Store Kottakkal Customer Care Number : www.customercare.gen.in/3722.html
Complaint :
** In case of any concern regarding the product, you can reach us anytime within 15 days from the date of delivery by dialing +91-8800444666 or dropping a mail at contact AT homepunch.com
Other Enquiries :
Share your feedback : response AT homepunch.com
Bulk Buying : bulk AT homepunch.com
E-tailer Query : enquiry AT homepunch.com
Brand Query : enquiry AT homepunch.com
Contact Address
1/20, Asaf Ali Road,
Delhi – 110002
Shipping Policy
1. What are the delivery charges?
Hopmepunch incurs relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. The delivery charge may be waived off, if you shop for a minimum predefined value.
2. Why does the estimated delivery time vary from seller to seller?
You have probably noticed varying estimated delivery times for the product you are interested in. Delivery times are influenced by product availability, geographic location of the product, your shipping destination and the courier partner’s time-to-deliver in your location.
3. How are items packaged?
Products sold are shipped in packages with waterproof plastic wrap. Fragile items like electronics are safely secured with bubble wrap, with an outer card box for added safety.
4. Can I open and check the contents of my package before accepting delivery?
Currently this feature is not available. You can open the product only once you have made the full payment to the delivery executive in case of cash on delivery orders.
Returns & Exchange
1. How do I return an item purchased on Homepunch?
Conveniently place your return request online if you’ve received an item in a ‘Damaged’, ‘Defective’ or ‘Not as Described’ state. You may also conveniently do this on the Homepunch Mobile App.
2. Can I return part of my order? Do I have to return the free gift when I return a product?
Yes, a return can be created at item level and if you have ordered multiple items, you can initiate a return for a partial quantity. The free gift has to be returned along with the product.
3. When are Refunds provided?
We work to provide the most hassle-free online shopping experience. You are covered and your money safe. Refunds are issued only when E-Tailer cannot provide replacement. Refund will be processed through the same online mode in 10-15 days
4. Is there any time period for cancellation of orders?
Cancellations are accepted if requested within 24 hours of placing the order