www.customercare.gen.in

Company : Medidart Healthcare Services Private Limited,
Head Quarters : Kolar
Industry : Online Shopping
Service/Product : Health Care Products

Website : medidart [dot] com

Medidart Customer Service Number

Customer Care :
Write to us at : care AT medidart.com with your queries
You can also call us at : +919900636432
Time : 10am to 7pm 6 days a week (Except Sunday)

Related : Medisys Universal 24/7 Customer Care Number : www.customercare.gen.in/3755.html

Customer Support :
Email Us : support AT medidart.com
Call Us :+919900636432
Time : 11 am to 5:30pm

Business development opportunities and partnerships :
** Please contact us at info AT medidart.com. Ensure that your subject line is ‘Business Development’ for faster reverts.

Contact Address

Medidart Healthcare Services Private Limited,
II Floor, Goldland Technology Centre,
Opp Vinayaka Hall,
DK Halli Main Road,
BEML Nagar , KGF – 563115,
Kolar District –
Karnataka – India

Shipping Details

1. Order on medidart.com :
** You can order medicines by e-mail or place one directly on medidart.com
2. Delivery :
We deliver medicines only in INDIA.

3 . Delivery Charges :
** Delivery is FREE for Orders ABOVE 500 Rupees. Our Delivery charges are 100 Rupees for oders below 100 and 60 Rupees for orders between 100 and 500 Rupees

4. Order by email :
1) Make a list of all the medicines you’d like to order.
2) E-mail the list to us at order AT medidart.com. Please ensure that you provide your full mailing address including the pin code.
3) We’ll get back to you via mail on medicines we service to the given address. Once we confirm the same, the order will be processed.
4) If you have ordered prescription medicines, you need to scan the prescription and send it along with the e-mail. You can also upload a legible photograph if you are unable to scan it. Our service partners will not process your order without a pre scription.
5) Our partners will then fulfill the order at the earliest.

5. Service days and time :
** You can order 24*7 through our website. We service order 6 days a week (Except Sunday).
** In case of any delay, our agent will inform you on a priority basis.
You can contact us on: +919900636432 (between 10am and 7pm).

6. What if I am not at home when the products are delivered?
** In case you are not at home, please nominate a neighbor or someone close by who can receive the order.
** Ensure that they have the payable amount.

7. If my order does not get serviced?
** We strive hard to service all our orders.
** However, in case we cannot, we will refund the cost of the medicines as store credits to your MEDIWALLET Account.

8. Payment options available
** We currently take payments in CARD, CARD or BANK Transfer.
** Cash could be handed over at the time our service partner hands over the order to you.

9. How can I edit or cancel my order?
** This can only be done before the order has been shipped, i.e. you need to ensure you send us a mail at order AT medidart.com with your order number for cancellation, before the mail with ‘order shipped information’ reaches you.

How is the my order processed :
Step 1: Customer uploads the prescription
Step 2: Pharmacist reviews and digitises the prescription along with a order cart
Step 3: Customer will select the required items along with quantity and selects the mode of payment as desired
Step 4: Our partner pharmacy will deliver the medicine at your doorstep depending upon the availability
** Please note the value shown in the order confirmation screen is just an approximate value and you will know the actual price when it is invoiced in the pharmacy after you confirm the order.
** If the mode of payment is card/netbanking, then you will get an email with the invoice amount to be paid along after it is invoiced in the partner pharmacy.
** This step is to ensure we collect the exact amount after the invoice is finalised.