Company : Just Bake
Head Quarters : Bangalore
Industry : Online Order
Service/Product : Cakes
Website : www.justbake.in
Just Bake Customer Service Phone Number
Reach us : Customer Care 8970010111/222
Time : Between 9:00 AM to 21:00 PM hours. Happy to Assist.
Related : Brew Berrys Hospitality Vadodara Customer Support Phone Number : www.customercare.gen.in/3718.html
Phone : 8970010111 / 222
For Cake Orders : orders AT justbake.in
For Franchisee / Vendor / Feedback : cr.jb AT justbake.in
Contact Address
Just Bake,
A Unit of M/s. Bindu Recipes Pvt. Ltd,
Survey No 29, Tirumenahalli Village,
Hegde Nagar, Yelahanka Hobli,
Bangalore – 560 064
FAQs
1. Can I order online?
Yes you can! Online orders must be placed at least 24 hours prior to pick-up. Click here to start ordering online now.
2. How much notice does Just Bake need for a delivery order?
** You can order till 11pm on the previous day for a delivery next day at approximately 12pm.
** Delivery fees vary, see more info below under Delivery.
For Paid Online Orders :
** Dear Customer, you shall receive the payment acknowledgement from the CC Avenue on the transaction.
** Incase of queries – write to us at orders AT justbake.in
For COD Orders :
same day delivery :
** Dear Customer, we request you to please RE-CONFIRM the order within an hour (even by sms) for us to timely process your order.
Advance orders :
** Dear Customer, we request you to confirm the order ATLEAST before 12 hours of delivery time for us to process it timely
** Incase of no response, the order shall be treated as Dummy / Void Order as last minute orders may not be processed in time.
3. Do you have cakes on the go available for walk-in customers?
Yes! We always have cakes available for walk-in customers.
4. Are there any items that require more than one day notice?
No, all our products are available within one day notice.
5. Does Just Bake do delivery?
** Yes, one day notice is required.
** You can either collect your cake from our store if it is close by or we will deliver it at your door step with a charge of Rs.100.
Delivery Within 3km from our nearest Outlet : 100/-
Delivery for shape cakes in auto :
** charges as per actual auto fare (to-fro).
** Approximate charges shall be communicated while reconfirming your order by our Online Team.
6. What are the delivery terms?
** Please order in advance. Same-day delivery service is NOT available.
** Payment is required at the time of ordering through our secure online payment options. Cash on Delivery option is not available.
** Point-of-contact (recipient) must know about the delivery and be present for the delivery.
** A 2 hour delivery window is required.
** Delivery is available on all days of the week, from 12 noon till 9 pm.
** Orders must be placed before 11pm of the previous day for deliveries today or later.
** You can either pick up your cake from one our stores closest to you or request for home delivery at a flat charge of Rs 100 (if it’s within 3 km from our stores).
** Additional charges may apply for multiple boxes, delivery returns, and re-delivery attempts.
Delivery Guarantee :
** Our Delivery Starts At 12:00. We Currently Donot Offer Midnight Delivery!
** Delivery during especially in evening slot for 18:00 hrs to 21:00 hrs could be tricky.
** Traffic flow is not under our control, kindly bear with us.
** Incase if we have more than one delivery in the same area or at same time- it may lead to some delay & Appreciate & Expect you to understand – appreciate.
** Delivery guarantee shall not be applicable on Christmas, New Years eve, Easter, Valentine, Ganesh Festival, Durga Pooja etc festive-celebrating days.
** The service guarantee may be withdrawn temporarily in view of difficult operating conditions for delivery.
View Comments (10)
Never ever order from Just bake. They didn't deliver the cake as told during booking and didn't even process the refund even after 15days of repeatedly trying to contact customer cake. Very Very poor response from Just bake. Never order online from here
Never ever think about justbake. Useless vendor. Not responding properly. I ordered 2kg cake, they delivered it to wrong address, if we ask for refund no proper response and insulting us and blaming us. Irresponsible vendor. They're not taking immediate action. customer service also very bad in justbake Shop. They spoil our entire event.
I ordered a 4 kg red velvet cake from Puttur branch
We tried a piece which was packed in a small box just to be sure of the quality The lady quoted 1100/- per kg, we agreed
Next day we picked the cake, and were to distribute to Staff and inpatients of a famous Hospital
To our surprise it was NOTHING LIKE WHAT WE HAD TRIED... there was less cake and mountains of cream though I had expressly told her we DID NOT WANT A VERY CREAMY CAKE; I am trying to talk to customer care but for two days I have failed to contact them
Hi
I have ordered a piece of butterscotch cake and a Snow White cup cake from hosaroad just bake shop.. I surprised that the staffs gave me manual bill and when I insisted for print bill they said they don't have print bill.. I just said okay.
When I came home seriously I got shocked that I have given a Expired product.. You know luckily they did not removed the tag otherwise I would have feeded my 2 years baby...
It got expired on 9th Nov 2019 but billed and served on 13th Nov 2019..you know it's a 4 days more than its shelf life.
I think some one should look into it and get back to me
I order a black forest cake for my son's birthday but they didn't deliver. Plz don't bye from just bake.
Never buy here. Broken lava cake sold. Not customer friendly.
Never go for it, Cake will never be ordered on time and party will turn to flop show, so never do.
How can I get escalation contact number or head contact number?
I have placed an order yesterday for 5 Kgs cake to be delivered on 20th, but I have not got any message or order no from just bake. So I am worried.
Most useless vendors. Have no sense of timing. Please remove the alloted timing while placing order. My order was slot 11am-1pm. It is 3pm and not delivered yet.lastly not able to trace the delivery person on your tracking or by the mobile number. Useless people.