www.customercare.gen.in

Company : Printvenue
Head Quarters : Gurgaon
Industry : Online Shopping
Service/Product : printing solutions and personalized gifting

Website : www.printvenue.com

Customer Help Desk Number :

Call Us : (+91) 124 667 8100
Email : support AT printvenue.com
In case you have any thoughts, suggestions or complaints, contact us by : support AT printvenue.com
In case of product enquiry, corporate queries please contact: sales AT printvenue.com

Corporate Office :
Plot No. 375, Udyog Vihar,
Phase- II, Gurgaon,
Haryana- 122016

Return Policy :
** We at Printvenue strive to provide the best possible experience while you shop with us online.
** While there is no option to return orders as the goods are customized according to your specific needs, however, if at all you are not satisfied with your purchase, complete assistance would be given to you regarding the same.
** For any other queries, all you need is to drop a call at (+91) 124 6678100 or you can drop an email at support AT printvenue.com

Cancellation Policy :
** In order to get your order delivered to you soon, we print the orders same day.
** As long as your order has not been processed, we can cancel it and refund your amount.
** Please get in touch with our customer support team to cancel your order.
** The refund will be initiated in the form of voucher that will be emailed to you immediately.

However, the cancellation of orders will be done only if they are respected to below listed terms and conditions:
** You can cancel your orders within one hour of booking the same order.
** You are requested to immediately email at support AT printvenue.com or call at (+91) 124 6678100 along with your order number for any cancellations to be made.
** Your orders can also be cancelled if Printvenue team finds your payments have not been received. Check below for further details

Non receipt of Payment :
** In case the payment for the order is not made Printvenue will automatically cancel the order.
** An email notification is sent to you when we cancel the order.

FAQ :
How can I personalize a product?
** Simple! All you need to do is choose your product and customize it with your name/text/art/design!

How can I upload my own designs?
** You can choose any product of your choice and then click on the CUSTOMIZE NOW button and can easily upload your designs.

What if I provide you with my product and avail your personalization services only?
** Sorry! We do not provide you with any such services.

Can I sell my designs at Printvenue.com?
** Of course you can! You can unleash your design genius at Printvenue.com by selling and earning through your designs .Get started here

Can you guarantee the color of engraving as shown on the products on your website?
** We do not guarantee the color of engraving on any product as the color of finished product might appear different.

Does the quality/color of picture I upload appear same after it gets printed?
** We do not guarantee the color of the uploaded pictures/designs as the process includes heat transfer of the images where some loss of color is always applicable.