Company : Grow India Ventures Pvt. Ltd.
Head Quarters : Chandigarh
Industry : Pumps
Service/Product : Domestic Pumps, Agriculture Pumps,Solar Pumps, etc
Website : www.pumpkart.com
Customer Support Number :
Toll Free : 1800 3000 2666
Mail us at customercare AT pumpkart.com
Related : Turbo Energy Chennai TEL Customer Portal Service : www.customercare.gen.in/62.html
Note :
** Call our customer care executive between 9
** AM to 7PM (Mon to Sat)
Bulk Orders :
** For large orders, mail us at inquiry AT pumpkart.com
** Bulk orders available for cart value above Rs 1 lakh
Track Order :
** Click here to locate your order
** We guarantee to dispatch your product within 3-5 days
EMI Available :
** EMI option available
** Pay in easily affordable installments every month
**
Contact Address :
Grow India Ventures Pvt. Ltd.
Plot No. 194-195 , FF, Above HDFC Bank ,
Phase-2 , Industrial Area, Chandigarh – 160002
Call Us : +91-172-4444476, 1800 3000 2666
Email : info AT pumpkart.com
24 Hours Return Policy :
** Pumpkart.com has an option of returning the item back within 24 hours of receipt.
We would consider the following points before accepting the product back:
Used Product :
** A pump cannot be returned once it has been used, oiled or greased.
** Please ensure that the product is in original condition and unused.
** You need to return the product with all price tags, original packing, labels and invoice.
Suspected Damage :
** At times, the outer packaging may appear to be damaged, but the actual product will be just fine in most of such cases.
** Get in touch with our customer care at 8288002026 (Mon to Sat 9AM to 7PM) within 24 hours of delivery if the product arrives damaged.
Defective Product :
** In case, you get a defective or damaged product from our side, we will return or replace it and bear the shipping cost also.
Pursue the following process for returning an item purchased on Pumpkart.com:
** Call us and provide your order details with your ID number.
** Our customer care executive will confirm about your the return request ASAP.
** The customer care executive will inform you about the product pickup process.
Cancellation :
** You can cancel your order before it has been shipped from our warehouse. This does not include items purchased on sale.
The points to be noted :
** To refund your amount Pumpkart.com issues a Cash voucher (store credit) or a different items in exchange, as per your request.
** It is advised that the return packets should be strong and adequately packaged so that there is no further damage to products during transit.
** Replacement of a product would be a subject to the availability of that particular product.
** Once eligibility is verified, please pack the item(s) securely and ship to following address
** Grow India Ventures Pvt. Ltd., Plot No.26/3,1st Floor, Industrial Area Phase-2, Chandigarh-160002.
Delivery Process :
** The product range includes heavy motors, water pumps and machines, etc.,
** which may take an overall time of 20-25 days to get delivered depending upon your location and availability of the product.
** In some cases the delivery process can take extra time and you may need to pay some special delivery charges also which will be notified in advance.
Toll Charges/Entry Tax/ State Tax :
** During the return of the product, all Toll Charges/Entry Tax/ State Tax are incurred by the customers.
Discount :
** Products purchased under sale or heavy discount options are not eligible for change / return.