Company : UPR eCommerce Private Limited
Head Quarters : Delhi
Industry : Online Shopping
Service/Product : Mobiles, Tablets, Laptops,etc
Website : www.togofogo.com
Togofogo UPR Customer Toll Free Number
Call : 1800-103-8764 (toll free)
Time : Monday to Saturday (9.30 AM – 6.30 PM)
Related : Telebuy Skyshop Online Customer Contact Number : www.customercare.gen.in/2236.html
Email : help AT togofogo.com
Contact Address
Corporate Address :
UPR eCommerce Private Limited
DDA Shed No-B-103, Okhla, Industrial Area, Phase-1,
New Delhi – 110020,
Delhi, INDIA
Shipping Policy
** We offer free shipping for any product which is valued for Rs. 500 and above.
** For products below Rs. 500.00 there is a nominal shipping charge of Rs. 30 per item charged.
** All products are shipped within 2 days of order placement and we try to deliver the same in 3-7 days post shipment.
** There can be a delay of 1-2 days for some shipments which is in interior.
** There are NO hidden charges when you make a purchase on TogoFogo. List prices are final and all-inclusive.
** The price you see on the product page is exactly what you would pay.
** Delivery charges are not hidden charges and are charged (if at all) extra depending shipping policy.
Return Policy :
** We are committed to ensuring your satisfaction with any product you have ordered from us.
** If you are not satisfied with any product, we will accept returns within 3 days as follows
Warranty :
** All mobile are sold on togofogo.com are subject to 3-Day-Return Policy.
** If you have issue with product with the product that has been delivered, you can contact our Experience Centre 1800-103-8764
** and you can mail us too on help AT togofogo.com , put a return-request and get refund maximum within 15 days,
** If your order is prepaid so refund will be done within 10days .
** Items must be in original condition with original packaging and accessories.
Refunds
** We will refund the money only through Cheque / DD. Cheque/DD will be sent only to the billing address of the customer and only in the name of the customer the invoice was made for.
** The refund process will be initiated once we have received the product(s).
** Typically refunds are processed in less than 30 working days after product is received but in case of payments by Cheque or DD, it may take a few extra days for the cheque to be delivered to your billing address and for the funds to be credited to your account-after you deposit the cheque.
View Comments (25)
My order ID is TO1902060175. I don't like the product I received. Please refund my amount.
Togo fogo is fake company. Please don't buy any expensive item from this side. Totally fake. They give old item and they are not having any customer care service.
I boke combo shirts clothingshirtsonline. Com site my order id 0ID302119 sold by eecommercs at july 29 2018...i take delievery bludat august 3....but I cant received When see on displayed matched cambo shirts ....pls refund my money 1100rs
I have purchased one of mobile on your website but mobile display is not worked properly so,I applied for replacement, But I received the same product. So now I want to return your mobile and give me my money bank in my account. Company name is Nokia, Model is Nokia e73, Order number is T01710311217-661149 and Amount is Rs.2000. Invoice date is 11/11/2017. Please check details and give me solution.
Information available from the Official Website :
If you want to return/replace a product on Togofogo, please follow these steps:
1. Create a return/replacement request to our customer care number 9650002107. You can replace the product bought on Togofogo within 3-days of delivery.
2. Login to your Togofogo Account and go to MY ORDERS section.
3. Select the item you wish to replace and click on the Return/Replace link against the order.
4. Choose return/replacement option and fill in the required details.
5. Once the return/replacement request is created, we will ensure that it is processed as soon as possible.
The mobile set received by me are old ones which have been renewed and send to me.
The mobiles set received by me are old ones which have been renewed and send to me.Not satisfied with it. Hence please send your representative and collect the same.To be returned back to you. Please remit the amount paid to you. Order ID is TO1702120193.
I phone 5s 32 gb booking is not confirmed. Please book the mobile phone.
I have returned my product almost 1 month back, but till now there is no replacement made for me. Please provide valuable service to me.
Order ID : TO1611220144
Order Placed on : 22 Nov 2016 09:28:09
Payment Type : Cash On Delivery
Please make my delivery.
I have purchased HTC. It is not working probably. Please return.
I have Purchased Samsang guru 1200 on 25-10-2016. Now I want to return it. What is the process?
My order no is 1609270643 blackberry curvo 9320 battery red fort. Please refund my amount.
My order no is 1609190722155660.
LG Google Nexus 4.
Not power on.
So please refund me amount.
Collpad note 3 is not opening in Google account.
I have purchased 2 NOKIA 1600 black Color, but getting battery was damaged in both phones. So please suggest me.
I am purchased iPhone 5 but not on in my phone. Please give me refund.
I want to return mobile. Please send the return format.
Order no: TO1607050312
I purchased moto 1st gen 16gb black. Battery and speaker is not working. Refund my amount.
I want to return my mobile. Please send me process as how to return and refund. There is no option given on the website to return and refund.
I have purchased lg google nexus 5 mobile. But sim slot is not working and heating the phone. Please refund my amount.
I purchase LG Google Nexus 4 order no T01606230012 but charging and battery not working. So please refund amount.
I have Purchased Micromax Canvas HDA116 White ON 15-06-2016 Mobile Was Broken & Not A new Mobile I Want To Return The Mobil.e What Is The Process?
I purchase Samsung sdoes 7562 model. But charging & battery not working. So please refund amount.
I am Shimoga Karnataka. I purchase Samsung grand mobile. But touch not working. So please refund the amount.
From the Website :