Company : Cityland Technologies Pvt. Ltd.
Head Quarters : Bangalore
Industry : Software
Service / Product : Software Development, Cloud & web Hosting Service
Website : citylandtech [dot] com
BPO – Customer Care :
** In an intensely competitive marketplace products can become commodities and services the true differentiators.
** Managing and exceeding customer expectations by providing services while reining in costs is a real challenge for companies worldwide.
Call Us : 91 080 4217 1543, Mobile: +91 98451 55440
Email:
** contact AT citylandtech.com
** srinivas AT citylandtech.com
In a hyper competitive environment, global organizations are striving to:
** Improve customer service quality
** Improve customer retention
** Ensure security of customer data and information
** Manage customer service expectations and costs
Cityland Technologies BPO delivers :
** Redued cost of providing quality care through effective customer care call center solutions
** Increased customer satisfaction leading to reduced customer churn
** Increased revenues by better understanding and catering to customer needs
** Better customer understanding by implementing regular mystery shopping and quality and by providing dedicated quality analysis
CITYLAND’s business model is aimed to achieve higher level of delivery mechanism in terms of :
** Enabling enterprises manage globally distributed functions efficiently.
** Improving quality through standardization of processes.
** Enables high level of re-usability of applications across the organization.
** Diminishes production costs, provides ample scope for future integrations
About Us:
Cityland Technologies Pvt. Ltd. is a fast growing multi disciplinary company providing Software Development, Cloud & web Hosting, IT Infrastructure Management, BPO & Clean Technologies solutions, centrally located in India’s Silicon Valley, Bangalore, managed by a team of creative thinkers, with hundreds of man hours of technical and functional experience and expertise, we cater to the needs of emerging business worldwide, providing cost effective business process solutions.