www.customercare.gen.in

Company : My Envy Box
Head Quarters : Delhi
Industry : Cosmetics
Service/Product : Beauty Box, Jewelry Box,etc

Website : www.myenvybox.com

Customer Care Contact Address :

N-57, Panscheel Park
New Delhi – 110017

Phone: 011 – 405 80325 (Mon – Fri; 10.30 to 18.30)
Email: feedback AT myenvybox.com

Gurgaon :
410, Sector 22
Gurgaon – 122001
Haryana

Shipping :
Where does MyEnvyBox ship? And how?
We currently ship only in India. Boxes are sent via a designated courier service.

When will my MyEnvyBox ship?
MyEnvyBoxes are like magazines—they arrive once a month! Look to your order confirmation to reference the date your first MyEnvyBox will ship. MyEnvyBox, all subsequent boxes will ship from our facilities between the 12-14th of the month as long as your membership is active. You can expect your shipment to arrive 4-6 business days after it’s shipped.

Will I be able to track my shipment?
With every MyEnvyBox and full-size order that we ship to you, you will receive tracking information via email upon its shipment. You can locate your MyEnvyBox tracking information in your Account Settings by logging into your account. Your box’s tracking information will display alongside your MyEnvyBox subscriptions. Full-size orders will be shipped via our courier service depending on your location.

What is your shipping policy? Do you offer free shipping?
We know you love your samples, so we want to make it easy for you to order full-size versions. Any order Rs. 2,000 and over always ships for free. All other orders that do not qualify for free shipping will ship for a flat fee of Rs.75/-.

Can I still get free shipping on an item I forgot to include in my order?
Oops! If you forgot to include an item in your order, contact us immediately. As long as the items haven’t been shipped, we should be able to include them in the original order.