www.customercare.gen.in

Company : FINNAIR
Head Quarters : Gurgaon
Industry : Airlines
Service / Product : Airlines Service
Website : www.finnair.com

India customer service and reservations :
Gurgaon (NCR Delhi):
** +91 12 4467 1111
** 1800 102 1233 (toll free)

Open :
Mon–Fri 9.30 a.m.–5.30 p.m.,
Sat 9.30 a.m.–1.30 p.m.

Open :
** Mon–Fri 9.30 a.m.–5.30 p.m.,
** Sat 9.30 a.m.–1.30 p.m.

Address :
GF 04, Vipul Orchid Square
B-Block, Sushant Lok, Phase – I
Gurgaon 122002 Haryana, INDIA

Finland Customer Service :
** Have questions about prices, schedules or special services, or want to buy tickets? Contact us! When making a reservation, please have your credit card at hand.
Toll Free : +358 600 140 140 (€3.15/answered call + local network charge)
Open : 24 hours

Internet services :
eBusiness Helpdesk : +358 9 818 1611
Open :
** Mon–Fri 8 a.m.–8 p.m.,
** Sat–Sun 9 a.m.–6 p.m.

Finnair Plus :
** Have questions about your Finnair Plus account, Finnair Plus points or want to find out more about our frequent flyer program? Contact us!

Customer Feedback :
** SL/403,01053 FINNAIR,FINLAND +358 9 818 7707

disabilities Passengers :
** Passengers with physical disabilities or reduced mobility
** Booking and informing Finnair about your need for assistance should be done at least 48 hours before the departure.
Toll Free : +358 10 804 042
Open : 24 hours

Finnair Shop pre-orders :
** Enjoy your trip to the max and pre-order your tax-free products for your next flight!
** No hassle or hurry at the airport; your purchases will be waiting for you when you board.
Toll Free : +358 10 800 400
Open :
** Mon–Fri 8 a.m.–6 p.m.,
** Sat–Sun 8 a.m.–12 noon.

Damaged baggage :
** The purpose of your suitcase is to protect its contents from being damaged. Handling of baggage is performed mechanically, and the airline is not responsible for normal wear that does not affect the bag’s usability.
** Please report any other kind of damage to the airport’s Arrival Service desk. If you notice the damage later on, please send us a written notification of it by email no later than seven days after receiving the baggage.
** You will then be given a damage report number and further instructions.
** After completing the damage report, you can request compensation from your insurance company or Finnair.
** You can use our feedback form to send the request.
** Please keep all the documents and the damaged baggage for future reference.
** For inquiries about delayed baggage, please contact the local arrival service.
** The telephone number is in the delayed baggage report. In Finland you can also contact us by e-mail.

Email Us :lostbaggage AT finnair.com

Lost property :
** You can inquire about property lost in Finnair aircrafts, Finnair premises or public areas at Helsinki Airport from Finland’s Found Property Service
Toll Free : +358 600 41 006
Open : 24h

Finnair Group switchboard :
Toll Free : +358 600 0 81881 €1.25/answered call + local network charge.
The switchboard does not connect calls to Finnair customer service.