Company : Pioneer Elabs Limited
Head Quarters : Hyderabad
Industry : Broadband
Service / Product : Broadband Service
Website : www.pioneer.co.in
Support :
** Customer service is the most important aspect of our business.
** We view the service we provide to our customers as a competitive advantage.
** That is why 80% of our people in our organization are dedicated to technical and customer support than any other function in our company.
** Our staff will provide you with support via phone, web or email 24 hours a day, 7 days a week.
** No AVR (Automatic Voice Response) – real people will answer your call. If you are not getting the prompt and courteous service you deserve,
** you may escalate your request to the next level, all the way to our Head of Customer Care.
** All our clients would be provided with contact details of our Head of Customer Care.
** The best way to obtain support depends on the issue to be addressed. Please review the following list and select the most appropriate resource to contact
Email Support : support AT pol.net.in
Live Telephone Support : +91 40 23298888 / 42030717 / 42030608 / (24×7 live support)
Contact Address :
Pioneer Towers,
Plot no. 16, Software Units Layout,
Madhapur (Hitech-city), Hyderabad-500081,
Phone: +91 40 42030700, Fax: +91 40 23116055
Email: sales AT pioneerelabs.com
Bandwidth from Pioneer Service :
** Scalable performance at any speed: Our network can scale to meet any customer bandwidth requirements, no matter how demanding.
** World-class infrastructure: Packets are delivered over Pioneer Fiber’s MPLS-enabled, congestion-free, carrier-class IP backbone.
** Flexible price structure: Buy bandwidth based on actual usage, or at fixed rates.
** Aggressive Service Level Agreements: Our promises are backed up by industry-leading SLAs on network availability, latency, and packet delivery.
** Managed end-to-end solutions:Let Pioneer manages your total Internet solution, including circuit ordering and managed Customer Premise Equipment (CPE).
** Real-Time reporting:Customers have online access to real-time statistics, circuit utilization information, network status, scheduled maintenance reports and trouble ticketing.
About us :
We feel privilege to introduce our self; Pioneer Elabs Limited is India’s leading Internet Service Provider (ISP) based in Andhra Pradesh. Pioneer Elabs was conceptualized in 1998, since then we have continually reviewed the needs of our customers and have developed our facilities to meet those needs.
The main purpose of our service has always been to allow our customers seamless Internet access. Pioneer Elabs has developed a sophisticated backend networking infrastructure, which allows us to cater to large numbers of customers concurrently.