Company : Homeneed.Com
Head Quarters : Bangalore
Industry : Online shopping
Service / Product : Super Market things
Website : homeneed.com
Customer Care: 9916333448
Time :
** Shop online 24 X 7. For phone orders and customer care call from 9:30 am to 6.30 pm.
Email us : wecare AT Homeneed.com
Address :
#75, 2nd A cross, Muneshwara Block,
Harinagar Cross, Konanakunte,
Bangalore 560 062
Returns, Payment and Refund Policy :
We hope you will be happy with your purchase. However, should you feel it necessary to return an item, we aim to make the returns process as simple as possible.
1. No questions asked returns policy: On delivery if you are not happy with what you have received, you may return the items to the same delivery executive. We have a no questions asked returns policy.
2. After taking the delivery, you will be able to return within 7 days, only if,
a. Item is defected at the time of delivery
b. Item is expired at the time of delivery
c. Item is that you are not ordered at the time of delivery
** Please note we cannot accept the return of perishable items like milk, vegetables due to hygiene purposes. Instead we will give you reward points for the same amount. You can use the reward points in your subsequent purchase.
** We will arrange with you for non-perishable goods to be returned to us (please note that the goods must not have been used and must be in good condition).
** We will not charge you for any incorrect goods or defective goods which you have received.
** Over and above all the above conditions, company might accept returns on case to case basis, which is on the goodwill, which is purely subject to the discretion of the company
Cancellation :
You can cancel your order within one hour of order placed by mailing us at wecare AT Homeneed.com
You can cancel the whole order on the time of delivery if you are not satisfied.
Payment :
We accept following payment options,
** Cash on delivery
** Online payment through debit card, credit card, net banking and wallet services/
** Card on delivery
** We also accept food coupons (Sodexho/Ticket restaurant) for the eligible products.
** You should pay the correct amount as in the invoice; we accept only Indian rupees.
Refund :
If there is any refund, it might be routed through the same vendor as the payment was made for eg EBS or PAYU or ICICBank gate way etc. In such circumstances the refund is subject to third party processes on which we do not have any control. However, we can provide you the reference number/transaction id.
If the payment was made directly to our Qusec Retail Ventures Pvt Ltd bank a/c, then we will raise the refund through NEFT. The process will take maximum of 15 (fifteen) working days.
About Us :
Homeneed.com is an online supermarket with wide compilation of grocery, fruits and vegetables. You can buy fruits, vegetables & grocery hygienically brought, at lowest prices, from Homeneed. At the same time Homeneed never compromises on the quality. Now food and daily needs shopping is much easier with Homeneed online grocery store. Homeneed online fruits and vegetable store brings you farm fresh products to your door step in a healthy way.