Company : Fatkart.com Arihant InfoMarketing Pvt Ltd.
Head Quarters : Noida
Industry : Online Shopping
Service / Product : Mobiles, Laptops, Cameras, Utensils, Electronic Products, Mens & Women Apparels.
Website : www.fatkart.com
Customer Care :
Contact Number : +91-7827227227
You Can also E-Mail Us : info AT fatkart.com
Address :
Fatkart.com
Arihant InfoMarketing Pvt Ltd.
D – 222, First Floor,
Sec – 10, Noida 201301
Uttar Pradesh, India
Shipping & Delivery :
** We have not any hidden term and condition, we provide Free shipping* across INDIA no charges applicable.
** Shipping is free it doesn’t mean it will take more time, we understand your time values and provide your fast and quick product delivery
** Each Order will shipped at single designation if need it at multiple place you should be inform first while shipping in massage or call.
** We try to ship within 2-3 business days (sometimes delayed depending upon the product availability).
** Clothing will be ship within 5-7 business days.
** We ship mostly on week days “Sunday and Saturday”.
** We Shipp only via repudiated currier LIke Fedex, FirstFlight, DTDC or direct by our delivery boys.
** If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods,
** please refuse to take delivery of the package, and immediately call our Customer Care 0120-4210-134 or E-Mail us at info AT fatkart.com mentioning your order reference number.
** We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
** Please note all Products (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
** Orders above Rs.5000/- will not be sent by COD, customer needs to pay online by Net Banking/Cash Beposit.
Return & Refund Policy :
** There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, please get in touch with our Customer Service Team who will guide you on the process for the same at
** Our helpline call centre AT +91- 9716611636 (10:00 Am – 06:00 PM.) or email at info AT fatkart.com
** Submit your complaint regarding the same we will get back to you.
** The return process of the product can be restricted depending on the nature and category of the product.
Conditions for return :
1. Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery.
2. Products/Items should be UNUSED.
3. Products should be returned in their original packaging along with the original price tags, labels and invoices.
4. It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.
Refunds :
** We will process the refund after receipt of the product by Fatkart or its business partner.
** Refund will be processed based on the mode of payment of the order
1. Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 7 working days and the refund will reflect in the next statement.
2. Orders paid by net banking accounts will be credited back to bank account.
3. For all other modes of payment, we will send a refund cheque. The cheque will be made in favor of the name as in the “billing name” provided at the time of placing the order.
4. Please make a note thet return and refund policy in NOT applicable on orders that are custom stitched or custom made.
5. For orders placed through Gift Certificates / Vouchers of Fatkart, refund would be provided in form of a fresh Gift Certificate / Voucher of the same value.
About Us :
Arihant InfoMarketing Pvt Ltd. (FatKart) is a Delhi-NCR based company offering discounted products. We have a reliable team who provide you fast and secure services direct at your doorstep within short period.We have Trust & Safety team is devoted to making FatKart a safe and reliable place for your online shopping. Our reliable team makes a good relationship with our customers.