www.customercare.gen.in

Company : Angoor Pharmaceuticals Pvt. Ltd.
Head Quarters : Bangalore
Industry : Pharmaceuticals
Service / Product : Medicines, Infant care, Personal Care, Nutrition, Health care device..
Website : angooor [dot] com

Customer Service :
Call Us : +91-80-23390078
Time : 10 a.m to 7 P.m, (Mon – sat)
Email us : cs AT angooor.com

Delivery Information :
** We deliver to all locations in India and aim to ship most orders placed, within 1-3 working days unless specified otherwise during checkout or via our customer support.
** Please allow 2-5 working days, from the date of shipping, for your order to arrive at your shipping address although this may vary depending on your shipping address and the courier’s delivery standards.
** In some cases it might take additional working days if the shipping address is not in any of the metros or major cities, or if the parcel is bulky and has been sent by surface transport.
** Please expect additional delays during festive seasons or in case of weather disruptions/natural calamities. Note that orders will not be delivered on Sundays and public holidays.
** They will be attempted for delivery on the next working day. In some unique cases, orders may take upto 15 days for delivery due to customisation of the product. Our customer support will keep you updated on the status at all times.

Note :
** We offer Online Payment (Credit/Debit Card, NetBanking) and Bank Transfer as payment modes.
** We offer free shipping above a total purchase of Rs. 499 (ex. VAT). For shopping amounts below Rs. 499, a delivery charge of Rs. 75 will be applicable during checkout.
** Please indicate, during checkout, if there is any specific time slot you would like the delivery to take place. We will make all efforts to ensure delivery between the specified timeslot.
** Our delivery agents will call you before attempting a delivery so please provide a contact number for them to reach you during checkout.
** If the delivery fails repeatedly for the same order twice, then the order will be cancelled and any payment made will be refunded, less delivery charges.
** A third attempt may be made upon specific request from you.
** If the product is returned back to us due to non-delivery, then additional shipping charges will be applicable in case the product is to be re-shipped back to you.
** Our customer support will advise you on the amount as well as the procedure to pay online before re-shipping can be attempted.
** Shipping address cannot be changed once the order has been shipped out from our premises.
** You can call our customer support (080-23390078, 10am – 8pm, Mon -Sat) or email us at cs AT angooor.com for any enquiries around your order.
** Please quote your Order ID for speedy resolution.

Refunds and Replacements :
** On genuine claims, Angooor will dispatch a replacement order. It can take upto 21 working days for us to ship a replacement order to you after we have received the original order from you. We request you to kindly be patient while we investigate the issue and process a replacement order.
** Our customer care will keep you updated during the entire process.
** In extraordinary circumstances, we will refund the amount paid for the product.
** We will refund the money the way the payment was made. If the payment was by Credit Card or Net-Banking, we will refund the Credit Card or Net-Banking account. If the payment mode was Bank Transfer via NEFT or Cash Deposit, then we will need your bank account details to process the refund.
** The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 10 working days but in case of payments by Cheque, it may take a few extra days for the cheque to be delivered to your billing address, and for the funds to be credited to your account, once you deposit the cheque.
** Please note that we shall not be responsible for any delays in credit to the Cardholder’s credit card account as that is managed by the Cardholder’s issuing bank.
** Please call us on 080-23390078 or mail us at cs AT angooor.com if you have any questions.
** No claims will be entertained post the 2 day period or if the product has been used/opened or if it does not have the original invoice.
About Us :
Angooor.com is an online shopping store in India for Medical Products, Ayurvedic & Prescription Medicines, Eye Care, Contact Lenses, Monitors, Orthopedic Supports, Healthcare, Wellness, Baby Care and Food, Maternity and Rehabilitation Products.

The site is 100% safe and secure for online transactions, certified by Thawte. All products sold on the site are 100% genuine, original and brand new. You can place orders for Ayurvedic Medicines, buy Health Supplements (vitamins, minerals and mass gainers), Healing Supports (sprain, arthiritis, blood pressure, diabetes) , Orthopedic aids (fracture, dislocation, walkers, sticks), Medical Equipment, Medical Supplies(bandages, syringes),