www.customercare.gen.in

Company : Shopatplaces High City Retail Private Limited,
Head Quarters : Delhi
Industry : Online Shopping
Service / Product : Accessories, Apperal, Jewellery, Bags, Decor, Personal Care…
Website : shopatplaces [dot] com

Customer Support :
** Please feel free to get in touch with us so that we may help you during your shopping experience.
** You can also browse through our FAQs section for an answer to your query.
** To reach out to us via email, please complete the fields given at the end of this page or mail us at support AT shopatplaces.com.
** If your concern remains unresolved, please escalate it to zuhaib AT shopatplaces.com.

Call us : +91-11-29916572
Time : 9 am to 6 pm IST, Monday to Saturday

Whatsapp us : +91 8130 934 999
Time : 24 hours a day, 7 days a week

Mail us :
Customer Support – Shopatplaces,
c/o High City Retail Private Limited,
C – 110, Raju Park, Khanpur,
Devli Road, New Delhi – 110062.

Other Enquiries :
Feedback : feedback AT shopatplaces.com
Corporate Sales : sales AT shopatplaces.com
Suppliers & Business Partners : partners AT shopatplaces.com
Media Relations : media AT shopatplaces.com
Affiliates : affiliates AT shopatplaces.com
Photographers, Models and Bloggers : contributors AT shopatplaces.com
Other Business Enquiries : business AT shopatplaces.com
Careers : careers AT shopatplaces.com

Shipping :
** Free Shipping & Free Returns Across India
** We offer FREE SHIPPING across India through our reputed courier partners. No minimum order value requirement!
** If you are unhappy with our products and want to return them, we offer Free Returns to you.
** Please Contact Us within 7 days of receiving the product.
** You can send an email to careers AT shopatplaces.com or call us at +91 11 29916572 from 9 am to 12 pm IST, 7 days a week.
** You can also see our Returns Policy for further details.

International Shipping & Returns :
** A shipping charge of Rs.1,000/- (or its equivalent in other currencies) will be applied at the time of Checkout if products are to be shipped outside India.
** We Do Not offer Returns internationally but give you an equivalent amount of store credit if you are unhappy with the products.
** Please see our Returns Policy for further details.

Product Returns :
Return Policy : Shipping address outside India
a) Returns are not allowed
b) In case of wrong product being shipped, refund will be provided in terms of store credit only
c) Local taxes/custom duty to be borne by customer
d) In case local taxes/duties are not paid by customer, initial amount will be forfeited.

Return Policy : Shipping address in India
** Ensuring your happiness is the reason we exist. Hence, we have a transparent ‘No questions asked’ returns policy, only for you.
** Please remember that most of our products are handcrafted and not machine made, hence, an irregular pattern or color is infact not a defect.
** It is reflective of the fact that you have received an original handcrafted piece from the place famous for that craft. Just as we promise you, always.
** If you are still unhappy with the product and want to return it, please Contact Us within 7 days of the receipt of the product with your order number.
** Our customer support team will schedule a free pickup by our partner courier firm from your location.
** Fairly, we do not accept a product if it has been used or shows signs of wear and tear, in short, if it is not in its original condition.

About Us :
Launched in 2012, our aim at Shopatplaces.com is to delight you, by delivering a vast range of best quality products, handpicked from the places famous for them. Of course, at your doorstep and for the right price.No more you have to wait for your trip to Lucknow to adorn yourself in classy Chikan designs, or for your holiday to Kashmir valley to lay your hands on that exclusive Pashmina scarf you have always craved to have in your wardrobe. Products from across the places and categories, they all are available, right here, to be duly possessed by you!