Company : Milagrow Business & Knowledge Solutions
Head Quarters : Gurgaon
Industry : Online Shopping
Service / Product : Robots, Tablet PCs, TV Mounts and Accessories
Website : www.milagrowhumantech.com
Customer Service :
Call : +91-99534 76189 or 0124-4309570/71/72
Email us at : customercare AT milagrow.in
Timings: 9:30 AM – 6:30 PM.
Warrancy Policy :
** Milagrow feels honored to have you as an esteemed customer. Your satisfaction is our prime motto.
** If you have received a damaged or defective product or it is not as described, you can get a replacement at no extra cost if you report the case in writing to customer care AT milagrow.in or call our helpdesk within 30 days of delivery.
** If you have received a product which is dead on arrival or damaged or it is not as described, you can get a full refund if you report the case in writing to customercare AT milagrow.in within 72 hours of receiving your product.
** All products sold by Milagrow Business and Knowledge Solutions (P) Ltd. (hereinafter Milagrow) are warranted against defects arising from faulty design, workmanship and materials for a period of 12 months from the date of purchase (6 months for battery), subject to the conditions mentioned in this warranty card.
Replacement Warranty :
** Milagrow endeavors to provide its customers with a replacement warranty for any product purchased within 7 days from the date of purchase, if the product is bought and used within India. After the 7 days period, Repair warranty applies, except under terms or for products specified by Milagrow separately.
** Should a customer receive any product which is faulty or dead on arrival then the customer must notify Milagrow within 7 days. Outside the 7 days period warranty, it is at Milagrow’s discretion to credit, replace, exchange or repair the faulty product.
Technical Support and Warranty Claim Process :
** Whenever possible, a customer must consult the troubleshooting steps provided in the manual first, or visit the website milagrowhumantech.com as there is abundant information to troubleshoot the problem you might have.
** If all else fails, and the customer believes the product is faulty, then they must contact Milagrow to obtain return authorization on +91 9953476189 or alternatively email customercare AT milagrow.in
** When contacting Milagrow, a customer must mention the following information for fast and quick processing
** Invoice/docket number
** Name and address
** Product name and model number
** Faulty nature of the product
** After the confirmation from Milagrow warranty department, the product must be returned with proper packaging to the address which will be given.
** Milagrow technician/s will then examine the faulty product and process the warranty claim from there.
** Depending on the warranty policy, the product might be repaired or returned to Milagrow supplier for replacement.
General Explanation :
For the purpose of this warranty, the following expressions shall have the following meanings respectively
** The goods shall mean the product of the company which has been bought by the customer.
** The Customer shall mean the original purchaser of the goods of Milagrow.
** General Terms and Conditions shall mean the terms and conditions agreed upon by the Customer as printed in this document.
** Invoice shall mean the Invoice issued by Milagrow or its agent/s to the Customer describing the goods and indicating, inter alia, the total purchase price thereof and the name of the Customer.
** Agent/s shall mean the authorized seller or service provider for Milagrow product/s.
** User Guide shall mean the instructions for installation, use and maintenance contained in the product package as supplied by Milagrow.
Contact Address :
Milagrow Business & Knowledge Solutions
796, Phase V, Udyog Vihar,
Gurgaon (Haryana) – 122016
Tel: +91 124 4309570-80
About Us :
Milagrow Humatech is a leading destination for online shopping of Robots, Tablet PCs, TV Mounts and Accessories in India, offering some of the best prices and a completely hassle-free experience with options of paying through Cash on Delivery, Debit Card, Credit Card and Net Banking processed through secure and trusted gateways. Now shop for your favorite consumer robots, service robots, home robots, industrial robots, domestic robots, Companion Robots, Pet Robots for floor cleaning, lawn mowing, window cleaning, swimming pool cleaning & body massaging.
You can also shop for Tablet PCs, TabTop Pcs to replace your desktop computers, laptops and smart phones, mobile phones from our range of quad core tablets, dual core tablet Pcs, windows tablets, calling tablets. TV Mounts and Racks for LED TVs, LCD TVs for any VESA standards compliant TVs for any brand like Sony, Samsung, LG, Panasonic, Toshiba, Philips, Micromax, Onida, Videocon etc. We also have accessories for all the above product categories and all the after sales ervice is completely owned by us.