Company : Lovable Lingerie
Head Quarters : Bangalore
Industry : Online Shopping
Service / Product : Bras, Panties, Sports Wear
Website : www.lovableindia.in
Lovable Lingerie Customer Care Number
Customer Contact Number : +91 80 26660309
For Business Enquiry :
contact- email- ashokrbsingh AT lovableindia.in
Contact Address
Lovable
Lovable Lingerie
No.18/2, Opp Khodays Breweries Ltd.
Konanakunte Cross, Kanakpura Road,
Bangalore-560062 India.
Shipping Policy
** We try to delivery products purchased through our website in excellent condition and fastest time possible.
** A shipping charge of Rs.75 flat applicable on all the shipment.
** For order above Rs.2000 will be shipped free of cost.
** If you cancel part of the order, it will not be accepted and shipping charges are not refunded.
** If you return an order delivered to you. Shipping charges will not be refunded.
** All Cases Subject To Bangalore Jurisidiction
Return and Exchange Policy
Product Refund/Return Policy :
** We are committed in ensuring your satisfaction with any product that you have purchased from lovableindia.in.
** However, if in an unlikely event you are not satisfied with your purchase, lovableindia.in follows the below mentioned Refund/Return Policy
Damaged/Tampered Delivery :
** Please do not accept the delivery of any item from the courier/delivery person, if you feel that the outer packaging is Damaged/Tampered.
** Please contact our customer care for replacement, immediately.
Damaged/Defective Product :
** In an unlikely event, if the product you received from us is damaged/defective, please call the customer care within 3 working days for a refund/replacement.
** Only genuine mistakes like size, colour, loss in transit, mispricing will be accepted.
** Products damaged while being used, do not qualify for refund/replacement.
** In case we are unable to replace the damaged/defective product, we will refund your money.
Returning the product :
** In an unlikely event when the product you have received has some genuine defect then we will definitely take the product back and will not only refund you the entire amount paid but will also take care this event will not happen again.
** For initiating the return /Replacement process, you may contact our Customer Care and request for a return/replacement.
** You just have to send the defective product back to us from the same courier (designated courier of lovable).
** Our team will inspect the defect and in case of genuine defects we will replace the product or will pay you back the amount you have spent.
** return/replacement of the product is subject to receipt of the product(s) at our location in unused condition and in its original packaging, failing which return/replacement may not be possible.
** Any product can be exchanged with a product of same amount.
** Exchange of the product will depend upon the availability of the demanded product if the product is not available then amount will be refunded.
Time Limit :
** In case of return/replacement/exchange customer has to initiate the process within 72 Hours after receiving the product delivery from the courier.
Price of Return :
** Cost associated with any return or exchange will be borne by the company and customer does not need to pay.
Refund :
** If the payment is made by Credit Card / NetBanking / Debit Card, we will refund your Credit Card / NetBanking / Debit Card account respectively.
** If the payment was by Cash On Delivery / Cash Before Delivery, we will refund your money via a cheque written in your name.
** You will have to provide the following details:
** Your name (as on your bank account)
** Order ID
** The refund process will be initiated once we have received the product(s).
** Typically refunds are processed in less than 10 working days but in case of payments by Cash On Delivery and Cash Before Delivery, it may take a few extra days for the cheque to be delivered to your billing address and for the funds to be credited to your account, once you deposit the cheque.
** Please note that we shall not be responsible for any delays in credit to the cardholder’s Credit Card / NetBanking / Debit Card account as that is managed by the Cardholder’s issuing bank.
About Us
Our Company, incorporated in the year 1987, is one of India’s leading women’s innerwear manufacturers. Our products include brassieres, panties, slips / camisoles, homewear, shapewear, foundation garments and sleepwear products. On December 26, 1995, our Company was licensed the brand “Lovable” from Lovable World Trading Company, USA.
Subsequently, by an agreement dated December 23, 2000, our Company acquired the brand “Lovable” from Lovable World Trading Company, USA on an exclusive basis for the territories of India, Nepal, Sikkim and Bhutan. The innerwear products manufactured under the brand “Lovable” cater to the premium segment market in India.