Company : HP Development Company
Head Quarters : Ahmedabad
Industry : Shopping
Service / Product : HP laptops, computer, etc..
Website : www.hpshopping.in
Customer Helpline Number : 1-(800)-180-1810
Pre Sales Assistance :
** Product information enquiry
** Place online order
** Online order status
Toll Free : 1-(800)-180-1810 (Toll Free).
Email : hpestore.in@hp.com
Post Sales Assistance :
Support Category :
** HP Consumer Laptops,HP Commercial Laptops, Tablets, Desktops, Printers, Accessories & Consumables.
** Monday to Friday between 9:00 am to 6:00 pm and Saturday 9:00 am to 3:00 pm excluding public holidays)
Phone Support : 1-(800)-112-267 / 30306363 (prefix local city STD code)**
HP Consumer Desktops, All in One’s & Accessories
** Monday to Friday between 9:00 am to 6:00 pm and Saturday 9:00 am to 3:00 pm (excluding public holidays)
Toll Free : 1-(800)-112-267 / 30306363
HP Consumer Printers & Consumables
** Monday to Friday between 9:00 am to 6:00 pm and Saturday 9:00 am to 3:00 pm (excluding public holidays)
Toll Free : 1-(800)-200-0047 / 0124-3877300
Customer Support :
Order :
** You can feel free to call our customer service hotline: 1800 180 1810, our professional customer service staff will bring you the best quality service.
** To query orders please provide your order number, consignee name and consignee phone numbers and other information.
Order Status Description :
Order Processing: Orders in the amounts recognized in the stocking process, not yet out of the library; order can be modified in this state.
Order Shipped: The shipment has been dispatched from the warehouse, order can-not be modified in this state.
Order Delivered: The shipment has been delivered to you at your specified address and has been signed for; orders in this state can-not be modified
Order Returned: Shipment has been returned by the customer; order in this state cannon be modified
Order Cancelled: An order which is cancelled and will not be delivered or dispatched
Cancellations :
** Orders once placed on Online store is non-cancellable. However Savex reserves the right to allow cancellations discretionally upon payment of cancellation charges of 5% of the order value if the shipment is not initiated.
** If the shipment was also initiated at the time of cancellation request, an additional charge of 2% of the order value or Rs.200/- ( Rupees Two Hundred only) whichever is higher will be charged in addition to the cancellation charges of 5% of the order value.
** All refunds against order cancellations after adjusting the cancellation charges, will be routed through the original payment process such as payment gateway CCAvenue or banks in case of EMI offers.
** However if there is any change in order and the differential amount if any to be refunded may be sent through a cheque payment at the discretion of Savex.
Order Change :
** You can feel free to call our customer service hotline: 1800 180 1810, our professional customer service staff will bring you the best quality service.
** Order is allowed to modify when order is status at “order processing”, please check carefully before submitting order
** You should provide your order number, receipt, name and consignee phone numbers and other information.
** If application of order modification is accepted, our customer service staff will confirm with you by e-mail or cell phone text message.
** Order change will lead to the additional charges, and postponement of the date of the arrival of your goods.
Shopping Guide :
** Buy Online
** Order by Phone
** Buy Online Order online description
Step 1 : Please choose the product from the product list.
Step 2 : My cart merchandise of your choice will be added to the “Add to Cart” in the shopping cart, you can change or add the goods you need to change the number of orders and proceed to payment.
Step 3 : Sign In / If you are a new customer enter your E- mail and Continue
Step 4 : Fill in the Shipping Address / Please fill the shipping address and continue, marked * are required.
Step 5 : My Cart
** Merchandise of your choice will be added to the “Add to Cart” in the shopping cart, you can change or add the goods you need to change the number of orders. At the same time, if you have a valid coupons for our store, you can enter a coupon code to use this coupon.
** And you must check the terms & conditions then proceed to pay.
Step 6 :
** Please select your payment method.
** Online payment (InternetBanking/Creditcard/Debitcard/EMI)
Order By Phone :
** You can call our customer service hotline 1800 180 1810, or Inside Sales Representative to place an order, our Inside Sales Representative will assist you with your needs under single ( phone orders do not support third-party online payment).
** If you do not make a payment within 5 working days after the order is submitted, we will close your unpaid transactions automatically and cancel the order.
** Our customer service staff will confirm with you by e-mail or cell phone text message.