Company : Yellow Giraffe
Head Quarters : Mumbai
Industry : Online Shopping
Service / Product : Toys
Website : yellowgiraffe.in
Shipping & Delivery :
** We offer free shipping, within India, on all orders with a value greater than Rs1,250.
** For orders with a value lesser than Rs900 we charge a flat rate of Rs150.
** For orders with a value between Rs900 and Rs1,250 we charge a flat rate of Rs100.
** We make every effort to process your order quickly.
** Orders received by 2pm are mostly dispatched on the same day.
** When you order from our website, we will ensure that your Order gets dispatched within 48hours.
** In some cases it may take longer to receive the shipment depending on your location and accessibility.
Charges :
Upto Rs899 : Rs150
Rs900-Rs1,250 : Rs100
Above Rs1,250 : Free Shipping
**
Returns & Replacements :
** If for some reasons, you receive a product which is not functioning properly,
** you can return the purchased item for a full refund within 30days. However, you are requested to bear the charges for shipping the product to us.
** We will duly inspect the product on receipt at our end.
** Damages due to neglect, improper usage or application will not be covered under our Returns & Replacement Policy.
Address for Returns & Replacements :
Yellow Giraffe,
22, Shoppe Link Mall,
Sm Road, Wadala(E),
Mumbai, Maharashtra,
Pin-400037
Privacy & Security :
** We view protection of your privacy as a very important community principle.
** You can visit the Site and browse without having to provide personal details.
** During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.
** Information essential to execution of the order (e.g. product, billing address, shipping address) are provided to vendors where necessary (e.g. payment gateway, courier company).
** We will use your contact information (e.g. email address) from time to time, to send promotional emails.
** You have the option at any time to unsubscribe and stop receiving promotional emails by writing to us at support AT yellowgiraffe.in.
** In most cases, such promotional emails will carry an unsubscribe link.
** We shall not sell or rent your personal information to third parties for their marketing purposes. We understand clearly that you and Your Information is one of our most important assets.
** We store and process Your Information on computers that are protected by physical as well as technological security devices.
** If you object to Your Information being transferred or used in this way please do not use the site or provide us with Your Information.
**
Order Tracking :
** You can track the status of your orders here
** Alternatively, you can email at Support AT Yellowgiraffe.In