Company : Audio universe
Head Quarters : Hyderabad
Industry : online Shopping
Service / Product : Audio System, Accessories, etc
Website : www.audiouniverse.in
Customer Contact Details :
Toll Free : 1800 1033 459
Phone : +91-80-4128 8124
Email us: info AT audiouniverse.in (for sales, logistics issues).
Registered Address :
Plot 1749, 2nd Floor,
Beside Regency Palace,
Road #12, BANJARA HILLS ,
Hyderabad 500034.
Shipping or Delivery charges :
** Shipping charges are waived off if your total cart value for products (not deals) is Rs. 1000 or above.
** Shipping charges of Rs. 40 apply if your product cart value is less than Rs. 1000 Excluding North East India (For North East India it is Rs 95).
** For Customer’s who are in Octroi zone, their octroi payment will be done by our Delivery agent.
Product on time :
** Due to unforeseen circumstances it is possible that your order might get delayed then please put a mail to info AT audiouniverse.in
** we will track your shipment and will give a time to time update or you can give a call to our toll free no. 1800 1033 459.
** Please mention your order no. & way bill no. in the mail/ or through call.
Deliver Days :
** Once order is confirmed and material is available means it will take 2-5 days to reach in metros.
** For Non Metros , usually your order should reach your doorstep within 7-10 business days from the time it was confirmed with us.
** In few locations, the delivery may take longer, depending on the accessibility of your location by our logistics partners.
Return Policy :
** Audio Universe strives hard to deliver the best products and shopping experience to you.
** However, sometimes because of the scale of operation a few exceptional cases do happen.
** In case you have received your order with the outer packaging tampered/meddled,
** then Please send us a picture of the same along with the order id to service AT audiouniverse.in Within 24 hours of receiving the package.
Please pack the product back in its packing and mention the following details
1. Order #: Number generated at the time of order Placement.
2. Reason for Return: Please choose a reason from the below mentioned list.
– Defective Product
– Damaged Delivery
– Incorrect Product Delivered
– Others- If others then please specify Your full Contact Details: Your name, address, phone number and email address.
– DOA (DEAD ON ARRIVAL) certificate: Needed only if you are returning a Defective Manufacture warranty product.
– Picture of Damaged Product: Needed only if you are returning a Damaged Manufacture Warranty product.
3. You have to return it to the following Address
Audio Universe
# 36,1st floor,9th Main.NGEF Lane,
Behind Metro Station
Off CMH Road
Indiranagar 1st stage
Bangalore – 38
Karnataka, India