Company : Nutristar
Facility Name : Customer Contact Number, Email Address
Head Quarters : Delhi
Industry : Health & Fitness
Service / Product : Proteins, Vitamins & Supplements & Health Foods & Drinks
Website : https://nutristar.in/pages/contact
Nutristar Customer Contact Number
Email : contact[AT]nutristar.in
Or just send us a message through the form below!
Chat : contact[AT]nutristar.in
Available between 11 AM to 7 PM (Mon-Sat)
Phone : 01141236777
Available between 11 AM to 7 PM (Mon-Sat)
Nutristar Stores In India :
Rohini :
I-5/86, Pocket 5, Sector 16, Rohini, Delhi-110089
C-9/24, Pocket 9, Sector 7, Rohini, Delhi, 110085
Nutristar Returns & Cancellations Policy
Returns Policy :
At Nutristar, we aim to provide complete peace of mind with your purchase. You can easily return or exchange any item within 7 days of receiving your order, provided the product is unused, unopened, and in its original packaging.
Important Note: For claims related to damaged or incorrect items, we request that you provide video evidence of the unboxing process. Unfortunately, we are unable to process claims for damaged goods without this video proof.
Cancellation Policy :
If your order or any item within the order has not yet been dispatched, you are eligible to cancel it. You can easily cancel a recently placed order by navigating to My Account > My Orders and selecting ‘Cancel’ for the relevant order. You will be notified of the cancellation status within 30 minutes.
For prepaid orders, the refunded amount will be credited back to your bank account within 24-48 business hours, depending on your bank’s processing time. If the order is already in transit, cancellation is no longer possible. In the event that the order is refused at delivery, we will issue a refund once the product is returned to our warehouse.
Nutristar Shipping Policy
How Does Nutristar Manage Deliveries?
Once your order is processed, our team thoroughly inspects your products to ensure they’re in perfect condition. After passing the final quality check, your items are carefully packaged and handed over to our trusted delivery partners. If any issues arise, such as difficulties reaching your address, the delivery team will contact you to arrange a suitable delivery time.
International Shipping: Currently, we only offer shipping within India.
How Are Products Packaged?
All Nutristar products are securely packaged in sturdy boxes. Fragile items are wrapped individually in bubble wrap, and extra protection is added to ensure they reach you safely.
Where Does Nutristar Ship?
Nutristar ships to all locations across India!
How Can I Track My Order?
Once your order is shipped, we’ll email you the tracking number and the name of the courier service handling your package. You can track the progress of your order 24 hours after it leaves our warehouse.
What Is the Estimated Delivery Time?
Most orders are dispatched within 1-3 business days (excluding Sundays and public holidays). However, some products sourced directly from the brand may take a little longer to ensure they’re fresh and non-expired. During Mega Sale events, dispatches may be delayed due to high order volumes, but we aim to ship all orders within 5 days.
Will My Order Arrive in Multiple Shipments?
Yes, this is common. If your order contains items from different warehouses, they may arrive separately.
Are There Any Delivery Charges?
No, Nutristar offers free shipping across India on orders above Rs.399.