Company : Order Venue
Head Quarters : Delhi
Industry : Online Shopping
Service / Product : Automobiles,Clothing, Health & Beauty Care Products,etc
Website : ordervenue [dot] com
Order Venue Customer Care Number
Customer Care Number : +91-8860-098-860
Time : Monday to Friday (10am to 5pm)
Email: cs AT ordervenue.com
Related : Springwel Mattresses Delhi Customer Care Number & Contact Address : www.customercare.gen.in/9935.html
Shipping Policy
** We currently deliver to more than 1000 cities across India. Click here to check Pin Codes we deliver to.
** We ship on all week days (Monday to Saturday), excluding public holidays.
** To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
** While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
** If you believe that the product is not in good condition, or if the packaging is tampered with or damaged,
** before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care, mentioning your order reference number.
** We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
** Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations
Note :
** In the event we have to cancel any items in your order, if you have paid using a credit card your credit card shall not be charged for the above cancelled item(s).
** If you have paid using a debit card/netbanking, your bank shall be instructed to refund the amount within 2 working days.
** However, the actual credit to your account will depend on your banks processing time, which may be 7-15 days.
** If you do not receive a credit within this time, please check with your bank and let us know if you face any issues with the same
** we ship most items within 3-5 working days of the order. However in some cases, we may take longer, up to 7 working days, to ship the order as we may have to procure it from some other stores or our suppliers.
** In the unlikely event that we are not able to ship your order completely within 7 working days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same.
** In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment
Note :
** In the event we have to cancel any items in your order, if you have paid using a credit card your credit card shall not be charged for the above cancelled item(s).
** If you have paid using a debit card/netbanking, your bank shall be instructed to refund the amount within 2 working days.
** However, the actual credit to your account will depend on your banks processing time, which may be 7-15 days.
** If you do not receive a credit within this time, please check with your bank and let us know if you face any issues with the same.
Return Policy
a. In the event You receive a damaged / defective product or a product that does not comply with the specifications as per your original order, you just need to give us a call on our customer care helpline +918860-09-8860, between 10:00 AM to 5:00 PM, Monday to Friday or drop us a mail on cs AT ordervenue.com With all the possible images.
About Us :
Ordervenue.com is registered trademark of Shree SN Garg Industries Pvt. Ltd.Today most of the online stores are offering a basket full of the products to the consumer but it doesn’t result into enriching consumer choice rather it is creating confusion in the mind of the consumer.The main motive behind this site is to make available a consumer choice which is handpicked not a result of bulk purchases. We want to offer our customers a real shopping experience with the products that can are exclusively available for them only….
View Comments (3)
My order no is 210739 dated on 08/07/2016 at 13.42 pm.
My order code:210739
I contact to customer care 2 to 3 times.
Customer care is saying every Time as product will come within one week but not received my product till. It had already two month passed.
My Payment method: cod
Shipping method: Shipping Charges
Status: RTO
Subtotal: Rs.173
Shipping cost: Rs.99
Total: Rs.173
Please send my order other wise I will go to customer court.
My order no is 202006 on dated 08/07/2016 at 13.42 pm.
My order code:OV-10656
Order code:OV-9435
Order code:OV-9432
I contact to customer care 2 to 3 times.
Customer care told every Times product will be come one week but no received my product two month passed.
My Payment method: mobikwik wallet
Shipping method: Shipping Charges
Status: RTO
Subtotal: Rs.243
Shipping cost: Rs.87
Total: Rs.330
Wallet Points: 3 points
Please send my order other wise I go to customer court.
ORDER DATE 09/18/2016, 08:23
ORDER NUMBER 208189
ORDERED PRODUCT(S)
VR Headset Virtual Reality VR BOX Goggles 3D Glass 1
STATUS :
Hand Over To Courier
AMOUNT PAID
Rs.348
ORDER DATE 09/18/2016, 08:12
ORDER NUMBER 208187
Order CODE: OV-4451
ORDERED PRODUCT(S)
Set of 2 Electric Mosquito Killer Cum Night Lamp 1
STATUS : Hand Over To Courier
AMOUNT PAID : Rs.188
ORDER DATE 09/18/2016, 07:33
ORDER NUMBER 208184
Order CODE: OV-12261
ORDERED PRODUCT(S)
Electric Mosquito Killer Cum Night Lamp 1
Pencil Box Set Of 4 Indigo 1
Led silicon bracelet watch 1
STATUS :
Hand Over To Courier
AMOUNT PAID
Rs.482
Total 3 orders I pay with my debit card
My item delivery date is estimate then 22nd Sept to 23rd Sept 2016. But I can't receive my product. I contact to customer care 3 -5 time's then can't receive in my phone anybody. Please solve my problem. Otherwise I will go to consumer court.