Organisation : Hertha Nest
Facility Name : Customer Care Number, Email Address
Head Quarters : Mumbai
Industry : Online Shopping
Service/Product : Home Decor & Gifting, Wooden Kids Toys, Indoor Games, Modern Kitchen Tools, Wooden Kids Activity Puzzle, Educational Tracing Boards / Stencils & Outdoor Fun Game
Website : https://herthanest.in/contact-us/
Hertha Nest Customer Care Number, Email Address
Call Now : +91-7506705286
Mail Us : herthanest[AT]gmail.com
Location :
Hertha Nest Shop No. 4,
Whispering Palms Shopping Centre,
Opp. Mahindra & Mahindra Gate No. 2,
Lokhandwala Township,
Kandivali (East), Mumbai – 400101
Related / Similar Customer Care : KERAFED Customer Care Services Number, Email Address
Hertha Nest Shipping & Delivery Policy
** We are pleased to offer shipping all over India. Once you place an order with us, we will make every effort to dispatch it within 2-4 working days. Please note that the estimated delivery time for your product is within one week (7 working days).
** However, please understand that there may be unforeseen circumstances that could cause a slight delay. If this occurs, please feel free to contact us for updated information. Thank you for choosing us as your preferred shopping destination!
Shipping Policy in Hertha Nest: Fast & Reliable Delivery
** To ensure the safe and timely delivery of your order, we work with trusted logistics partners. At this time, we do not offer live tracking on our website, but we will send you an email notification as soon as your order is dispatched within the specified time frame.
** If you have any urgent inquiries, please contact us at abc[AT]gmail.com and we will respond as soon as possible.
** Please note that standard deliveries do not include Saturdays, Sundays, and public holidays as working days.
** At Hertha Nest, we are dedicated to providing our customers with the highest level of service and satisfaction. We will continue to do everything we can to make sure that your order is delivered to you as quickly and efficiently as possible.Shipping Policy in Hertha Nest: Fast & Reliable Delivery 2024
Hertha Nest Shipping Policy: Fast, Reliable, and Hassle-Free Delivery
At Hertha Nest, we prioritize the safe and timely delivery of your orders, ensuring a seamless shopping experience. Our partnership with trusted logistics providers guarantees that your purchases reach you promptly and securely.
Efficient Order Processing and Dispatch Notifications :
Although our website does not currently support live tracking, rest assured that we keep you informed every step of the way. As soon as your order is dispatched, you will receive an email notification, detailing the shipping timeline. If you have any urgent questions or concerns, our customer service team is ready to assist you at abc[AT]gmail.com, ensuring a prompt response to your inquiries.
Delivery Schedule and Exclusions :
Please be aware that our standard delivery service operates on business days only. This means that deliveries are processed Monday through Friday, excluding weekends and public holidays. We are committed to providing a smooth delivery process, but please consider these exclusions when placing your order.
Commitment to Exceptional Customer Service :
At Hertha Nest, customer satisfaction is our top priority. We continuously strive to enhance our services and ensure that your orders are delivered efficiently and without delay. Your trust in our process is important to us, and we are dedicated to maintaining the highest standards of service.
FAQ on Hertha Nest
What types of products does Hertha Nest offer?
Hertha Nest specializes in handcrafted wooden products, focusing on eco-friendly and sustainable options. Our product categories include home décor items such as wall hangings, photo frames, and decorative pieces, as well as wooden toys designed for children, small furniture items like stools and shelves, and lifestyle products including kitchen accessories and coasters. Each product is crafted with care, ensuring quality and uniqueness that reflects our commitment to sustainability and design.
How can I be sure that Hertha Nest products are eco-friendly?
At Hertha Nest, we prioritize the environment in every step of our production process. Our products are made from sustainably sourced wood, and we use non-toxic, child-safe paints and finishes. We also minimize waste during production and ensure that our packaging is recyclable. Our dedication to eco-friendly practices is reflected in the durability and natural beauty of our products, which are designed to have a minimal environmental impact while providing long-lasting use.
What payment methods are accepted on Hertha Nest?
We accept a variety of payment methods to make your shopping experience as convenient as possible. You can pay using major credit and debit cards, UPI, and net banking. All transactions on our website are secured with SSL encryption, ensuring that your payment information is protected. Our checkout process is designed to be straightforward and secure, allowing you to complete your purchase with confidence.
How does Hertha Nest ensure the quality of its products?
Quality is at the heart of everything we do at Hertha Nest. Each product is handcrafted by skilled artisans who use traditional techniques combined with modern design principles. We conduct thorough quality checks at every stage of production to ensure that each item meets our high standards. From selecting the finest wood to applying the final finish, our team is dedicated to delivering products that are not only beautiful but also durable and reliable.
What is Hertha Nest’s return and refund policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return the product within 15 days of delivery. The item must be in its original condition, unused, and with all tags attached. Once we receive the returned item, we will process your refund within 7-10 business days. Please note that the cost of return shipping will be the customer’s responsibility unless the product is defective or incorrect.
How can I track my order after making a purchase?
After placing an order, you will receive a confirmation email with your order details. Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number on our website or the courier’s tracking page to monitor the status of your delivery. If you have any issues tracking your order, our customer support team is available to assist you.