Company : Jackson Machine
Facility Name : Customer Care Contact
Head Quarters : Ahmedabad
Industry : Online Shopping
Service / Product : Panipuri Making Samosa, Chapati, Khakhra, Papad, Sakkarpara Making Machine, Potato Chips Machine, Food Processing Machine
Website : https://www.jacksonmachine.in/
Jackson Machine Customer Care Contact
Call Us :
91 70698 64188
+91 73837 58595
Mail Now : navneet[AT]jacksonmachine.in
Our Address :
Jackson Machine
No. 16 – 19, Royal Ind. Estate,
B/h. Marutinandan Restaurant, SP Ring Road, Nikol,
Ahmedabad – 382415
Shipping Policy Of Jackson Machine
** We ship only in India. Products ordered through website for delivery within India are shipped through our courier partners if the delivery service to the destination is available. In absence of courier service to the desired location, the products are shipped through Indian Postal Service (Speed Post).
** Standard shipping is usually 7 working days for orders within India, but usually faster. If your order doesn’t reach out to you in time, you may contact us at navneet[AT]jacksonmachine.in
** Jackson Machine is not responsible for service transit time. Delivery time to the end user is subject to factors beyond our control (“Force Majeure Event”) including unexpected travel days from our courier partners and transporters due to weather conditions and strikes.
** Transit times are provided by the carrier Courier Services and may vary with package origin and destination particularly during peak periods. All shipping costs are determined by the weight or volume of items (whichever is applicable) purchased, the method of shipping chosen, and the destination address.
** If you have any questions regarding shipping, please email us at navneet[AT]jacksonmachine.in. An email notification will be sent with Tracking Numbers.
Jackson Machine Refund Policy
We will refund you the full amount or provide free of cost replacement of the product within Seven (7) days after the product has been delivered, in case you have:
i. changed your mind to buy the item(s) you have ordered or,
ii. received item(s) in poor, damaged or mutilated condition or,
iii. received an item(s) that is different from the item(s) that you have ordered with us.
** In order to get full refund, please return the item(s) to us in their original packing in unopened and undamaged condition, with all original tags/labels attached along with proof of purchase within Seven (7) days from date of receipt of items(s) at your end.
** All costs associated with returning the item to us including return shipping charges and any taxes if applicable shall need to be taken care by you.
** Original shipping cost will deducted from the refund amount.
** If you wish to cancel an order that has been shipped but has not yet been delivered, please get in touch with our sales/support team and inform them at the earliest possible.
** In case you have cancelled an order, which has already been handed over to the courier company from our end, they will still attempt delivery. Kindly do not accept the delivery of the order.
** Once we receive the product(s) back and verify its packaging/condition, we will initiate refund procedure for your money within 3-4 working days.
** The refund will be processed to the same account/method from which the payment was made. It may take 2-3 additional business days for the amount to reflect in your account.
Warranty: The products sold are covered under manufacturer’s warranty for 1 year. In case you find that the product is not working properly, after you have opened the box, we will replace or exchange the product to your satisfaction, without any questions asked within Seven (7) days. The faulty product/part has to returned back to us for replacement/repair. Transformers, Chargers and adaptors are not included in warranty.
Important Note: At the time of taking the delivery of the items you ordered, please ensure that the product received is undamaged, is properly packed and acknowledge the same to the delivery person. In case the box looks damaged or tempered with, please do not take the delivery of the product. Call or email our sales support immediately.
Return Policy of Jackson Machine
** Thanks for shopping with us. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
** As with any shopping experience, there are terms and conditions that apply to transactions at our company. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase from us, you agree to the terms along with our Privacy Policy.
** If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.