Organisation : Medi Assist Insurance TPA Pvt. Ltd.
Facility Name : Customer Helpline Number, Email, Office Address
Head Quarters : Bangalore
Industry : Insurance
Service / Product : Health Insurance
Website : https://mediassisttpa.in/contact/
Medi Assist Insurance TPA Helpline Number
General Helpline : 01206937324
Senior Citizen Helpline : 1800 419 9493
Helpline :1800 208 9449
Raise a query Write to us at info[AT]mediassist.in
Registered & Corporate Office :
Tower D, 4th Floor,
IBC Knowledge Park, 4/1 Bannerghatta Road,
Bangalore – 560 029
Related / Similar Customer Care : Genins India Insurance TPA Customer Toll Free Helpline Number, Office Address
Medi Assist Insurance TPA Office Address
Ahmedabad :
#602 & 603, 6th floor, Rembrandt Building,
Opp. Associated Petrol Pump, C G Road, Ellisbridge,
Ahmedabad, Gujarat – 380 006
Bhubaneswar :
Plot No 700, 3rd Floor, Saheed Nagar,
Bhubaneswar, Odisha – 751 007
Chandigarh :
S.C.O. 37, 2nd floor, sector 31-D,
Chandigarh – 160 030
Chennai :
2nd Floor, RWD Atlantis Building, 24,
Nelson Manickam Road, Opp. Shobhan Babu Statue,
Aminjikarai, Chennai – 600 029
Cochin :
No.61/595, Sabu & Cyprian Building, Ground Floor,
R Madhavan Nair Road, Ravipuram,
Ernakulam – 682 016
Coimbatore :
3rd Floor, INDSIL House,
T.V. Samy Road (West), R.S. Puram,
Coimbatore, Tamil Nadu – 641 002
Goa :
Office No.209, 2nd Floor,
Gera’s Imperium Green Next Jairam Complex,
Mala, Panaji – 403 001
Guwahati :
6th floor, F Fort Building,
Ulubari, Kachari Basti, GS Road,
Guwahati, Assam – 781 107
Hubballi :
Bellad Tower, 2nd Floor,
Bannigida Bus Stop, Gokul Road,
Hubballi – 580 030
Hyderabad :
2nd floor, Block No.3, White House,
Begumpet, Khairatabad Village,
Hyderabad, Telangana – 500 026
Indore :
#309 Zodiac Mall,
Opp. Agarwal Public School, Sampat Farms, Scheme No.140,
Indore, Madhya Pradesh – 452 016
Jamshedpur :
C E B Complex, Telco Colony,
P.S. Telco, Dist. East Singhbhum,
Jamshedpur, Jharkhand – 831 010
Kolhapur :
No.323K/KH. Revolution Building,
Shop No.4, Lower Ground Floor,
‘E’ Ward Near Anugraha Hotel, Station Road,
Kolharapur, Maharashtra – 416 003
Kolkata :
#25, Thapar House,
7th, 8th & 9th floor, Brabourne Road,
Kolkata – 700 001
Lucknow :
Center Court Building, Office No.4,
2nd Floor, 3/C, 5th, Park Road, Hazratgang,
Lucknow, Uttar Pradesh – 226 001
Madurai :
No.20/2, 1st Floor, Ponmeni Narayanan Street,
Opp to Grace Public School, S.S.Colony,
Madurai – 625016
Mangalore :
D.No.15-13-703/20, First Floor,
Shivabagh Hotel Commercial Complex, Kankanady Post, Kadri,
Mangalore – 575 002
Mumbai :
4th Floor, AARPEE Chambers,
Shagbaug, Off Andheri-Kurla Road,
Next to Times Square, Marol, Andheri East,
Mumbai – 400 059
Nagpur :
No.6, ground floor, Wardha Rd,
Ajni Square, Ramakrishna Nagar, Vivekanand Nagar,
Nagpur, Maharashtra – 440 015
Nashik :
No.13, 1st Floor, Kapadia Commercial Complex,
Opp. Janalaxmi Bank (H.O), Old Agra Road,
Nashik, Maharashtra – 422 002
Noida :
1st Floor, G M Tower, D-7, sector-3,
Noida – 201 301
Patna :
Flat # 270, 1st floor, Patliputra Colony,
Patna, Bihar – 800 013
Pune :
1st Floor, C Wing,
Manikchand ICON Building, Dhole Patil Road,
Pune – 411 001
Raipur :
Shop No.216, 2nd Floor B Block,
Crystal Arcade, Padri Shekar Nagar,
Raipur, Chhattisgarh – 492 005
Ranchi :
No.402, 4th Floor, Sethi Corporate,
P P Compound Main Road, Near Sujata Chowk,
Ranchi, Jharkhand – 834 001
Siliguri :
2nd Floor, No.96, Ashram,
Nazrul Sarani, Siliguri – 734 001
Surat :
Green Elina, Shop No: 227, 2nd floor,
Opp: Centre Point, Anand Mahal Road, Adajan,
Surat – 395 009
Thrissur :
#36/1708 (Old No.25/1502/6),
3rd Floor, Trichur Trade Center, Kuruppam Road,
Thrissur, Kerala – 680 001
Vadodara :
K-207/208/209, Park plaza Near Kunal char Rasta,
Samta Gotri Road,
Vadodara – 390 023
Visakhapatnam :
D.No: 48-9-19/16, D-3 & D-4,
4th Floor, Pawan Tower, Dwarakanagar, 1st Lane,
Visakhapatanam – 530 016
Medi Assist Insurance TPA Grievance Redressal Mechanism
Timelines for Providing Health Services
Issuance of ID card: 7 days from receipt of complete information
Issuance of e-card: 1 day from receipt of complete information
Issuance of Pre-authorisation: 4 hours from receipt of complete information
Processing of Reimbursement Claim: 7 days from receipt of last necessary document
Grievance redressal: Within 15 days from date of receipt of grievance excluding suit claims
** In case of any delay you may write to grievance[AT]mediassist.in
Note : Above timeline may vary based on the SLA signed with the Insurance Company
Grievance Redressal :
** In case of any grievance relating to servicing the policy, you may submit in writing to the policy issuing office or Regional Office of the Insurance Company for redressal. If the Grievance remains un addressed, you may refer the website of your Insurer company.
** If you are still not satisfied with the reply of the Insurance Company, you may approach the Insurance Ombudsman, established by the Central Government for redressal of grievance.
** The Insurance Ombudsman is empowered to adjudicate on personal line insurance claims up to Rs.20 lacs. Detailed process along with list of Ombudsman offices are available at policyholder.gov.in/Ombudsman.aspx