Company : Statcon Energiaa Pvt. Ltd.
Facility Name : Toll Free Number, Email, Contact Address
Head Quarters : Noida
Industry : Power Converter manufacturing
Service / Product : Solar, Power Utilities, Hydrogen Production
Website : https://www.energiaa.in/contact/
Statcon Energiaa Customer Care Toll Free Number
If you have any queries about our services or products, please contact us through one of the means below. We try our best to respond to all our queries within 24 working hours
Servicing Contact :
Customer Care Toll Free No.: 1800-891-3319
WhatsApp: +91 9821396421
Email: servicing[AT]energiaa.in
Address :
B-81, Sector-63, Noida,
G.B. Nagar – 201307
Product Enquiry :
Enquiries: +91-9821396428 (Solar Inverters), +91-9871000849 (Solar Inverters), +91-9599486347 (Power Utility Products), +91-9599486348 (other enquiries)
Phone: : 0120-4088600
WhatsApp: +91 9821396428, +91 9599486348
Email: info[AT]energiaa.in
Dealer And Distributor Enquiries :
Enquiries: +91 9821396224
WhatsApp: +91 9821396224
Email: rakesh.mishra[AT]energiaa.in
Statcon Energiaa Contact Address
Head Office (Noida) :
Address:
B-81, Sector 63 Rd, B Block, Sector 63,
Noida, Uttar Pradesh 201301
Email: info[AT]energiaa.in
Phone: 0120-4088600
Factory (Pilkhuwa) :
Address:
Khasra No.-509, Block-A,
Village- Chhijarsi Kulich Nagar,
P.O.- Pilkhuwa, Dist- Hapur UP-245304
Email:: info[AT]energiaa.in
Phone: +91 8448081121, +91 8448081120
Statcon Energiaa Warranty & AMC
Statcon Energiaa Pvt. Ltd. (henceforth SEPL, the company, manufacturer, Statcon Energiaa Pvt. Ltd.) warrants & amc to the end-purchaser, provided the purchaser is able to provide valid and legal invoice receipt as well as warranty card duly signed by the dealer/ manufacturer.
If any defect(s) should be found in SEPL’s manufactured PCUs within the warranty period, SEPL’s only obligation is to repair or replace, at its sole discretion, any part shown to be defective, with a new part or equivalent at no cost to the owner for parts or labour.
Such defective parts, which have been replaced, shall become the property of SEPL. The owner/end customer is responsible for any repair or replacement that are not covered under this warranty. Products once sold will not be replaced or bought back.
Warranty of your PCU shall become null and avoid in the following cases:
** Force majeure (for example: storm damage, lightning, fire, thunderstorm, flood, Covid-19 related lockdowns, earthquakes etc.
** Incorrect use or operation/ installation and commissioning (for example: loose connection of AC and DC wires, unclean panels, fluctuating or low voltage from grid, overload at customer end, improper string connection, angle of panels, low gravity of batteries, improper maintenance of batteries etc.)
** Failure to comply with the operating, installation and /or maintenance manual.
** Heavy soiling with dirt or dust, or water/ moisture inlet into the product.
** Transportation damage, where transport has not been done by the manufacturer
** Changes to the product or repair attempts without prior approval/ authorization from SEPL.
** Failure to comply with the applicable safety regulations.
** The PCU is not concerned properly and/or is used incorrectly.
** The content (e.g., the date of purchase, credential etc.) of the warranty card and invoice are found to be tampered with.
** The serial number on the barcode is not same as on the PCU.