Organisation : Avvatar
Facility Name : Customer Care Toll Free Number, Email Address
Head Quarters : Pune
Industry : Food/Bakery
Service/Product : Whey Protein, Isorich Protein, Creatine Monohydrate, Nitro Iso Whey, Alpha Whey, Muscle Gainer, Mass Gainer & Pre/Post Workout Series
Website : https://www.avvatarindia.com/contact-us
Avvatar Customer Care Toll Free Number
Toll Free Number : 18001033611
Avvatar Care Email : customercare[AT]parag.com
Email & Call Timings : Monday to Saturday (11:00 AM – 6:00 PM)
WhatsApp Messaging : Monday to Friday (9:30 AM – 6:30 PM) (Please note – No calls will be entertained on WhatsApp.)
Related / Similar Customer Care :
Corporate Office:
1, Pune Nashik Road, Awsari Phata,
Manchar, Tal. Ambegaon,
Pune,Maharashtra, 410503
Contact : 91 77560 72076
Registered Office:
Flat No 1, Plot No 19, Nav Rajasthan Housing Society,
Behind Ratna Memorial Hospital, Shivaji Nagar,
Pune, Pin-411016, Maharashtra, India
Email ID : info[AT]avvatarindia.com
Factory:
Awasari Phata, Manchar, Dist. Pune.
Avvatar Returns, Exchange & Refund
Customer Service :
** Your order is as important to us as it is to you. Our in-house Consumer Service department will be happy to assist you with any queries or other issues relating to your order.
** Please email us at customercare[AT]paragmilkfoods.com or call us at 1800 1033 611 during standard business hours 10am-6pm IST, and a representative will be in touch with you.
** Remember, all queries are answered in the order in which they are received, and as a result, delays occur from time to time. Requests made outside of standard weekday business hours will be addressed as soon as possible.
Shipping Locations :
Our shipper, cannot ship to any box-type address including PO/APO/FPO. Any orders placed with these addresses will not be accepted. Additionally, we will only ship to pin codes mentioned on our website.
Return Policy :
Avvatar India may accept returns of products purchased directly from Avvatar India through the Site only when all of the following conditions are satisfied:
** The products must be received by Avvatar India within 7 days of your delivery; no returns will be accepted after this time period
** You must provide your Purchase Order number as received when your order was placed through the Site
** Dietary supplements and other consumable product returns are only accepted if it was purchased through www.avvatarindia.com for which the product is been physically damaged during shipping & also if you found some unusual defects in the products during the time of receiving the product.
** If you need to make a return, please call us during normal business hours (10am-6pm IST) before sending the product back. You will be asked to provide your Purchase Order number as received when an order was placed on the Site.
** Once we determine that your merchandise is eligible for return (see Return Policy), you will be issued a Return Authorization Number and given instructions on how to complete the process.
** All reimbursements will be made to the credit card used for the original purchase only after the investigation is done & the after the final decision taken by Avvatar.
** Please allow at least 15-20 days for the reimbursement credit to appear on your bank account.
Damaged, Lost or Stolen Merchandise :
We make every effort to safely secure and ship your order, but understand that, on rare occasion, merchandise can be damaged in transit. If you feel that your order was damaged during delivery, report it immediately and a representative will contact you. We are not responsible for lost or stolen merchandise.
FAQs on Avvatar
Do I need an Avvatar account to be able to shop?
Creating an account with Avvatar is simple. Just provide your mobile number, receive an OTP, enter the code, and you’re all set! By setting up an account, you’ll earn reward points that can be redeemed when purchasing any Avvatar product.
How can I create my Avvatar account?
To create an account, users need to click on “Register” and fill in their name, email address, mobile number and password or they can also log in via OTP.
How can I update my information if required?
Login to your registered account > Navigate to the “My Account” section. Here you can easily manage your personal data.
Is my personal information kept private?
Your personal information is safe and secure with us. You are the only one who can manage and modify your information. Your data is kept private at all times.
I have forgotten my password, how can I reset it?
Head to the “Sign In” section, scroll down to “Forgot password” and you will be redirected to a page where you can reset your password.
Where can I see my order?
After you have logged in, head to the “My Account” section and click on “My Orders” to track your order history.
How can I track my order?
Navigate to the “My Orders” section. Once there, you can click on the link for your specific “Order Number”. This will provide you with relevant and up-to-date details about your order’s progress and status.
How do I know my order has been confirmed?
Upon successfully ordering & receiving payment authorization, your order receipt will be acknowledged and the processing procedure will be initiated..
Following this, an email will be sent to you, confirming your order along with a provision of comprehensive order details. This email will include a unique Order ID and a list of the item(s) you have ordered.
Can I modify my order that has already been placed?
If you require assistance regarding order modifications, please feel free to contact our customer support team using the following contact details:
Toll-Free Number: 18001033611
Email: customercare[AT]parag.com