Organisation : BFIL Bharat Financial Inclusion Limited
Facility Name : Customer Care Toll Free Number
Head Quarters : Telangana
Industry : Finance
Service/Product : Loan & Financial
Website : https://www.bfil.co.in/customer-care.php
BFIL Customer Care Toll Free Number
Contact Center Toll-Free Number :
1800 572 6000
1800 599 10000
1800 300 10000
Related / Similar Facility : Aadhar Housing Finance Mumbai Customer Care Toll Free Number, Email, Office Address
** Offers services in 9 Indian languages, namely Bengali, Hindi, Kannada, Malayalam, Marathi, Odia, Telugu, Punjabi, and Assamese
** The Customer Helpline has the following operational window:
07:30 AM to 09:00 PM Monday to Friday
7:30AM to 3:30PM (1st, 3rd and 5th Saturday)
** These operations are carried out with clearly defined SLAs, TATs and Escalation Matrix.
Need Help – Write To Us :
For general queries, comments or suggestions, please send an email to the following id:
For general queries email us at info[AT]bfil.co.in
For business opportunity queries email us at communications[AT]bfil.co.in
For placement and job related queries email us at careers[AT]bfil.co.in
Registered Office:
One World Centre, Tower 1, Floor 8,
841 Senapati Bapat Marg, Elphinstone,
Mumbai – 400013, Maharashtra, India.
Head Office:
Raheja Commerzone, 10th & 11th Floor,
Plot No. 16/A/ 1 & 2, Knowledge City, Raidurg,
K V Rangareddy District,
Telangana – 500 081, India.
Tel: +91 40 4452 6000,
Fax: +91 40 4452 6001.
BFIL Grievance Redressal
** While we take utmost care to ensure the highest customer satisfaction, should there be a grievance or displeasure at the services rendered, we would urge our customers to follow the below steps-
Internal Ombudsman (IO):
** Bank will internally escalate all cases that are rejected/ partially rejected to Internal Ombudsman (IO) for his independent review.
** The final response to the customer for such cases will be sent by the IndusInd Bank only after examination by the IO and the fact that the response has IO concurrence will be mentioned in the response sent to the customer.
** If the complaint is not resolved within 30 days from the lodgement of the complaint or if the complainant is not satisfied with the response, he/she can approach the office of the Banking Ombudsman, appointed by Reserve Bank of India.
** Banking Ombudsman Scheme is also displayed on the IndusInd Bank’s website. If a complainant has any matter that he/she would like to report to the Banking Ombudsman, he/she may contact the Branch Head for details.
** Please mention your full name, address and other contact particulars in the complaint letter
Bharat Financial Inclusion Terms & Conditions
** Bharat Financial Inclusion Limited own and maintains the web-site www.bfil.co.in (‘the Site’) to provide you with information about BFIL services and products and to facilitate communication with BFIL.
** The use of Website is governed by the following terms and conditions and other terms and conditions as indicated on this Website and all the applicable laws as also any separate terms and conditions for certain sections as may be applicable and in the event of any conflict such specific terms and conditions shall prevail.
** By accessing and using Website you agree to accept, without limitation or qualification, all the terms and conditions. The Content(information, material, news items, data, Money Market movements etc.) of the Website including the terms and conditions are subject to change at the sole discretion of the BFIL, without prior notice.
** Therefore the visitors to the Site are required to read the below terms and conditions and your use of this Site constitutes your agreement to all such terms and conditions.
** Not all the products and services are available in all geographic areas. You may not be eligible for all the products or services offered by BFIL on the Site. IndusInd BFIL reserves the right to determine the eligibility for any product or service. BFIL does not warrant the accuracy, adequacy or completeness of the information and materials contained in these pages, including text, graphics, links and other items, and expressly disclaims liability for errors or omissions of any kind.
** Modification of these Terms of Use – BFIL reserves the right to change the terms, conditions and notices applicable to the use of the Site and reserves the right to modify any features of any products or services offered by BFIL on the Site and any information found on the Site. You are responsible for regularly reviewing these terms and conditions. Continued use of the Site after any such changes shall constitute your consent to such changes.
** BFIL owns all the right, title and interest including the copyright in respect of all the Content including various logos, trademarks, service marks etc., unless indicated otherwise. You may use/download the Content only for noncommercial and personal use, provided you retain all copyright and other proprietary notices contained therein.
** Noncommercial and personal use restriction: You may not copy, reproduce, sell, redistribute, publish, enter into a database, display, perform, modify, transmit, license, create derivatives from, transfer or in any way exploit any part of any information, content, materials, services available from or through the Site, except that you may download material from this Service for your own personal, non-commercial use. You shall not use the Content for illegal purpose.