Organisation : Jasol Creation
Service Name : Customer Care Number, Email & Address
Headquarters : Surat
Industry : Online Shopping
Service/ Product : Dresses
Website : https://jasolcreation.in/
Jasol Creation Customer Care Number
Timings: 10 AM – 6 PM (Mon – Sat)
Call us at: 9586551000
Whatsapp :+91 9586551000
Email : Jasolcreatio9[AT]gmail.com
Address :
JASOL CREATION WAREHOUSE
2070, International Fashion Mkt. (IFM)
Near Sitanagar Chowk, Punagam,
Surat – 395010 (Gujrat)
Related / Similar Customer Care : Sycron Fashion Surat Customer Care Number, Email Address
Jasol Creation Return & Exchange Policy
** We offer 7 days hassle-free returns & exchange from the date of delivery and a further 5-7 days for the returned product(s) to reach us. We also offer reverse pick-up services.
** A reverse shipment fee of Rs 100 will be deducted at the time of refund per order, regardless of the number of items within that order. This means that if an order contains multiple items, only a single deduction of Rs 100 will be made for the entire order, not on each individual clothing item.
** If reverse-pickup facility is not available at customer area pincode, customer need to self-ship the products to our address (2070 International Fashion Market [IFM] Sitanagar chowk Punagam Surat -395010 Gujarat) . And if customer do the self-ship reverse shipment of Rs 100 will not be taken.
** Pick-up will be attempted twice. If the courier company is unable to pick up the shipment. You will have to send the shipment back to the company address. Reverse Pick Up is subject to the availability of the service in your area pin code.
** For COD orders, a store credit will be provided within 1-2 working days from the day of return pickup on your registered email address/contact number.
** Please return your product(s) in the same condition as it was shipped. If the products are returned in poor condition or have clearly been worn, a refund would not be provided.
** Kindly allow 7 days for the return to be processed and the amount to be shown in your bank account. PLEASE NOTE: REFUND / BANK TRANSFER ARE ONLY APPLICABLE FOR PREPAID ORDERS / ONLINE PAYMENTS MADE ON OUR WEBSITE.
** Payments made with COD option will receive store credit equivalent to the amount paid by you, which can be used anytime.
** Reward points or store credits are not refundable; and are only redeemable on our store.
** Shipping Charges are Non-Refundable
** You can get in touch with us about any issues at our customer support portal by dropping a direct message on our Instagram i.e jasolcreation.in or chat with us on WhatsApp : – +91 9586551000. We are available Monday-saturday betweeb 10 am – 7 pm. All pending queries will be solved on priority the next day.
** Cancellations will only be possible if and till the order has not been dispatched from our warehouse.
REFUNDS FOR FREE PRODUCT DEALS :
Any items purchased during a BOGO Sale (Buy 1 Get 1 Free) or any such promotions wherein free products are included, such orders will not be eligible for any returns.
Terms And Conditions of Jasol Creation
** Bank account details provided by the customer would be final and any error in the details provided by the customer would not be the responsibility of the brand.
** If you have received an SMS or EMAIL of order delivered status and if it’s not received by you, please contact us within 24 hours.
** Instagram: @jasolcreationdotin
** phone no.: 9586551000
** The customer will be under an obligation to take utmost care of the product(s) whilst the products are in their possession. This includes all of the product(s) instructions, documents and wrappings while returning the product(s) in the same condition as received.
** In circumstances where the customer feels that the product does not conform to the standards at the time of delivery, they shall promptly contact us via Instagram: jasolcreation.in, phone no.: 9586551000 with details of the product and its damage within 1 day of receiving the products; whereon, the customer will receive instructions from us.
** Upon return of the product, we will fully examine it and notify the customer of their right to a refund (if any) via e-mail within a reasonable period of time. We aim to process the refund as soon as possible and, in any case, within 30 working days from the day, we confirmed to the customer via e-mail that they are entitled to a refund.
FAQ on Jasol Creation
IS CASH ON DELIVERY (COD) AVAILABLE?
Yes! COD is available for orders on all serviceable pincodes.
ARE THERE ANY ADDITIONAL CHARGES FOR RETURNS/EXCHANGE?
We levy a charge of INR 100 for any return orders as reverse shipment fee at the time of Refund.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
The order usually takes 2-5 working days to reach all the metros and tier I cities, however for some pin codes it might take a little more time.
HOW WOULD I KNOW IF MY ORDER IS PLACED?
You will get a confirmation of the placed order on your registered email ID and phone number. Besides, we will further notify you once it is dispatched from our warehouse.
ARE THERE ANY SHIPPING CHARGES ON DELIVERY?
We charge a shipping fee of INR 50/- on all COD orders.
DO WE SHIP OUTSIDE INDIA?
At the moment, we do not deliver items outside India. However, you can make a purchase from anywhere in the world as long as the shipping address is within India.
HOW CAN I CANCEL AN ORDER?
You can cancel you order within 6 hours of placing the order via Whatsapp. You can opt to cancel order by clicking the cancel order button in the Order confirmation message.
WITHIN HOW MANY DAYS OF PURCHASE CAN I RETURN MY ORDER?
Return request needs to be raised within 7 days of the delivery date.
WHEN WILL I GET MY REFUND?
It takes 7-10 days for the product to arrive at our warehouse after the reverse pickup is done, after which it undergoes a quality check. Once it passes the QC, the refund for return or the exchange request will be initiated within 72 hours.