Company : Senco Gold & Diamonds
Facility Name : Customer Service Number, E-Mail Address
Head Quarters : Kolkata
Industry : Jewellery
Service/Product : Diamond, Gold, Platinum
Website : https://sencogoldanddiamonds.com/customer-service
Senco Gold & Diamonds Customer Service
Phone No : 18001030017
E-Mail Us : customerfeedback[AT]sencogold.co.in
Our Office :
Senco Gold Ltd.
41A AJC Bose Road
Diamond Prestige, 10TH FLOOR,
Kolkata, West Bengal – 700017
Related / Similar Customer Care : LUMIE Fine Jewellery Pune Customer Care Number, Email
Senco Gold & Diamonds Showrooms
ADDRESS :
Chapaguri Road, Near Oriental Insurance Company,
Opposite Bhartiya Jalpan,
Bongaigaon – 783380
Assam
CONTACT : 03664-225045 / 7002900448
ADDRESS :
Center Point Tower, GTB Road, Panch More, Ward No. 1, Dhubri,
PO & Dist – Dhubri (Assam), Pin Code – 783301
CONTACT : 0366-2291300 / 8638889346
ADDRESS :
Shivam Commercial Complex, Ward No – 19,
Holding No – 11975710, G S Road, Bhangagarh,
Guwahati – 781005
CONTACT : 0361-2451247 / 7603034823
ADDRESS :
Ward No. 4, Vivekananda Path,
Kokrajhar – 783370
CONTACT : 03661-271888 / 271666 / 03661295158
ADDRESS :
S-40, 2Nd Floor Goldighi Shopping Mall,
Premtala, Silchar – 788001
CONTACT : 03842-230017
ADDRESS :
Lalita Complex, Axis Bank, Jail Road,
Arrah, Bihar – 802301
CONTACT : 8757883335 / 8083061079
ADDRESS :
Ground & 1st Floor, Triveni Arcade,
Patal Babu Road, Mundichak, Near Axis Bank, Bhagalpur,
Dist – Bhagalpur, Bihar, Pin – 812002
CONTACT : 0641-3500233 / 0641-3500234 / 8969100137
ADDRESS :
R J Palace, Beside ICICI Bank,
Raikashinath More, Swarajpuri Road,
Gaya – 823001
CONTACT : 6314006260
Senco Gold & Diamonds Return Policy
** We strive to provide you with an experience that makes you feel confident in your purchase and use of our products and services. We hope your selection brings you many years of enjoyment.
** GOLD AND SILVER COINS ARE NOT ELIGIBLE FOR RETURN.
How to Initiate the Refund Process?
1. The customer can return the product in case of wrong size being ordered, product got damaged on delivery within 7 days from the date of delivery, customers should contact Senco Gold & Diamonds customer support on 1800-103-0017 or write to customerfeedback[AT]sencogold.co.in
2. We shall not entertain any return request made after 7 days from the date of receiving of the product.
3. In case if you want to return the product Please mail us : customerfeedback[AT]sencogold.co.in or you can directly call our customer service helpline number: 1800-103-0017 & we will arrange reverse pick up at your doorstep.
Refund :
We shall process the refund once we receive the product intact.
Requirement For valid Refund :
The product must be in unused condition, in its original packaging along with its original tags and invoice, failing which refund may not be possible.
Refund TAT (Turn around Time) :
Once the refund process has been initiated, the amount will be directly refunded to your account through NEFT/RTGS within 7-10 working days from the day of receipt of the returned product(s) at the warehouse of Senco Gold.
FAQ on Senco Gold
IS IT SAFE TO BUY GOLD & DIAMOND JEWELLERY OVER THE INTERNET?
In today’s modern world, purchasing necessities and goods online are common across everywhere, we use a secure technology in order to protect you against the loss, misuse or alteration of your information, so you can order a diamond / pearl necklace / gold bracelet etc without hesitating. Therefore your information is safe with us.
Also, at the time of check out – you will observe there is a “s” after the “http” in the website address bar. All browsers display this to let you know that you’re in a secure environment because of use of Secure Socket Layer (SLL) technology.
To be sure you’re browsing secure pages, check the bottom of the web page for the icon of a closed padlock. This icon appears in the latest versions of Internet Explorer and Mozilla Firefox to inform you that your information is protected with us.
HOW DO I PLACE AN ORDER ON SENCOGOLDANDDIAMONDS.COM?
Ordering on sencogoldanddiamonds.com is easy and safe. Once you have selected the item you would like to purchase, click the “Buy Now” button. Follow the directions through the checkout process and then provide the necessary payment information to complete the order. You may also call us at 1800-103-0017 for any kind of assistance required in order to facilitate your purchase.
IS DELIVERY SAFE IF ORDERED ONLINE?
We ship our jewellery through highly trusted carriers like Sequel or Reputed Logistics Provider, so the risk and concern regarding the security and safety of the product is covered under all aspects. Plus, all our shipments are fully insured.
DO YOU SHIP YOUR PRODUCTS TO ALL COUNTRIES?
No, we ship our products only across India.